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Basic 40-Hour Mediation Training

40-hour Basic Mediation Spring 2010 Schedule Announced

Consecutive week sessions have been scheduled for Jan. 14-23 and March 3-13; classes meet for two weeks on Thursday and Friday from 2:30-8:30PM and on Saturday from 8:30-5PM. Tuition is $274 with manual. The facilitator is Brodrick W. Hill. Lone Star College-Montgomery campus is located at 3200 College Park Drive, Conroe, Texas, 77384.

This is an introductory course benefitting the general public and professionals in human resources, education, public safety, law, health care, religion, insurance, etc. The course complies with both the Texas statutory requirement for mediation training (Texas Alternative Dispute Resolution Act § 154.052, Tex. Civ. Prac. & Rem. Code Ann.) and the Texas Mediation Trainers Roundtable Standards. Lone Star College Syestem is an approved CE provider for several professions, including State Bar of Texas.

According to Hill, the training is highly interactive. "You will learn about how to become a mediator. "Mediators are professionals who provide an impartial third-party view to disputes that range from legal settlements to political arguments. They work outside the court system to help parties reach an agreement. You will increase proficiency in the area of effective communication, including, listening skills, negotiation, and conflict resolution. During the role-play of vignettes, you will gain a greater perspective on your conflict resolution style. Completing the 40-hour Basic Mediation course, volunteering as a mediator, beginning the credential process with Texas Mediation Credentialing Association, and networking are steps to a career as a mediator."

Hill retired from Chevron Corporation after 30 years of service. His last assignment was as manager, global office of ombudsman. He was instrumental in developing and implementing the Chevron Problem Resolution process, which included the global office of ombudsman, a 24-hour hotline service, and the four-step employee problem resolution process known as Steps to Employee Problem Solution (STEPS).

He is considered to be a subject matter expert in the field of Alternative Dispute Resolution (ADR) and conflict resolution. Brodrick W. Hill is a member of the Association for Conflict Resolution, and the Texas Association of Mediators. He is a past Texas Mediator Credentialing Association - Credentialed Distinguished Mediator, and board member of the International Association of Ombudsman. He has more than 19 years experience in the field of employment mediation, and has been a guest lecturer at a number of ADR conferences.

The LSC-Montgomery campus is off of I-45 North at Highway 242 (College Park Drive) one exit north of Research Forest Drive. IAH is about 30 minutes by car. Hotel accommodations and restaurants are nearby. For more information, check The Woodlands Convention and Visitors Bureau.

For more information, contact Stephen Koszewski, program manager, at 936.271.6044. To register by call 936.273.7446. Register online at LoneStar.edu/ce.

40-Hour Basic Mediation Training

Printable Version

Topics include history of mediation, Alternative Dispute Resolution legislation in Texas, conflict resolution theory, mediation theory and practice, mediation process and techniques, self-awareness and ethics. When scheduled for 40 or more hours, can be used to meet the standards for basic mediation training in Texas as established by the Texas Mediation Trainer Roundtable. 4.0 CEUs Tuition: $274.00.

Jan 14-23: Course ID: 24689
B Building, Room B118
Thursday -1/14 & 1/21, 2:30-8:30PM
Friday -1/15 & 1/22, 2:30-8:30PM
Saturday - 1/16 & 1/23, 8:30-5PM

March 3-13: Course ID: 24690
B Building, Roon B118
Thursday -3/4 & 3/11, 2:30-8:30PM
Friday -3/5 & 3/12, 2:30-8:30PM
Saturday - 3/6 & 3/13, 8:30-5PM

Prerequisites:	None
Instructor:	Brodrick W. Hill
Instructor:	brodrick.w.hill@LoneStar.edu
Training Materials	Manual provided on 1st day (included with tuition)
Contact:	stephen.koszewski@LoneStar.edu 936.271.6044

Learning Outcomes: At the completion of the course, participants will be able to:

Describe the history of mediation and its historical perspective
Gain knowledge and skills in complying with the alternative dispute resolution legislation in Texas that regulates the practice of mediation
Identify the theory of conflict resolution; differentiate between mediation and other forms of dispute resolution
Compare and contrast a full range of mediation models
Develop a conceptual framework for conducting mediation
Evaluate personal characteristics, values or biases that might influence one's ability to perform effectively as a mediator
Review selected written and oral communication skills
Role-play vignettes or scenarios; demonstrate comprehension and application of mediation techniques
Acquire knowledge and skills to support the effectiveness and credibility of the mediation process by making informed choices based on ethical principles
Discuss professional considerations for a mediation practice

A Lone Star College-Montgomery certificate of completion for 4.0 CEU is awarded.

Continuing Education Provider for:

State Bar of Texas (12389)
Texas Certification Board of Addiction Professionals (1732-06)
Texas State Board of Examiners of Professional Counselors (107)
Texas State Board of Examiners Marriage and Family Therapists (134)
Texas State Board of Social Worker Examiners (4855)

40-Hour Basic Mediation Training Outline

Day 1

Welcome, Mediation: It's Up to You Video, Introduction to course, orientation, Layout of practice sessions, Mediation defined

Why mediation, world view, history, mediation practice; how to handle adversity in the workplace; mediation styles

Day 2

Communication, identifying non-verbal elements, empowerment & recognition, facial expressions/impact on communication

Listening skills, listening self assessment exercise, what's active listening about, probing and clarifying, summarizing

Day 3

Mediation: It's Up to You Video, Conflict resolution styles, personal assessment of approach to conflict, understanding conflict, dynamics of conflict, transformation and mediation

Bench By the Wall Video, Business of Bagels Video, Mediation practice, mediation goals and roles, dynamics of the process, setting ground rules, preparing for mediation, pre-meeting orientation, flow of mediation, assessment on mediators role-reality check, negotiation styles, core mediator practice

Day 4

Business of Bagels Video, Bench By the Wall Video, core mediator practice

Mediation: It's Up to You Video, Bench By the Wall Video, Business of Bagels Video, core mediation practice

Day 5

Business of Bagels Video, Bench By the Wall Video, core mediator practice

Ethical rules for mediators, mediators conduct, unauthorized practice of law, disclosure of possible conflicts, mediator qualifications, mediation process, impartiality, confidentiality, professional organizations, continuing education