The Office of Technology Services (OTS) Service Desk team is the first point of contact for all inquiries to the OTS department. Contact our Service Desk to request any technology service, or if you have an immediate problem. If the Service Desk team cannot answer your query, or provide you with the information that you require, they will refer the matter to another team member with the relevant expertise or responsibility.
When technical support is needed, please contact the OTS Service Desk directly. We are available 24 hours a day, 7 days a week, 365 days a year and we're happy to help.
Faculty members, if you are in a classroom and need immediate IT assistance, pick up the emergency phone and ask to be transferred to OTS support.
Visit the Service Center or call 832.813.6600 (toll free 866.614.5014).