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The Office of Technology Services (OTS) Service Desk team is the first point of contact for all inquiries to the OTS department. Contact our Service Desk to request any technology service, or if you have an immediate problem. If the Service Desk team cannot answer your query, or provide you with the information that you require, they will refer the matter to another team member with the relevant expertise or responsibility.

When technical support is needed, please contact the OTS Service Desk directly. We are available 24 hours a day, 7 days a week, 365 days a year and we're happy to help.

Faculty members, if you are in a classroom and need immediate IT assistance, pick up the emergency phone and ask to be transferred to OTS support.

Visit the LSC Service Center or call 832.813.6600 (toll free 866.614.5014).

Technology Services for Students

Assistive Technology

Computer Labs



Network, Internet, Wi-Fi Connectivity

Network Printing

Office 365

Pay-to-Print and MobilePrint

User Login


Technology Services for Faculty and Staff

Adobe Creative Cloud

Assistive Technology

Audio Visual Services

Backup & Restore

Computer Labs

Consulting Services


Employee Intranet


iStar Business Process Analysis and Training

Laptop Encryption

Lecture Capture


Network File Sharing

Network, Internet, Wi-Fi Connectivity

Network Printing

New Employee Setup

Office 365 for Home Use

Phone Services

Software Licensing

Storage Management

Testing Center Support

User Login

Virus Protection

Web and Video Conferencing


"Behind-the Screen" Technology Services 

Application Hosting

Central Infrastructure Services

Data Center/Facilities Management

Digital Display Infrastructure

Directory Services

Green IT

iStar (Enterprise Resource Planning system)

Network Monitoring

Server Management

Service Continuity

Website Hosting