Office of Technology Services | Services Catalog |

Software Licensing

Description of Service

OTS centrally manages all enterprisewide software licenses and campuses manage location-specific licenses

Benefits

OTS maintains the number of purchased licenses and the number of installations for each campus and department. 
Ensures that there is a license for each software installation occurrence and license agreements are followed. 
Purchase software licenses at a reduce cost for volume pricing. 
Service Desk provides support for the software.
Accurate list of supported software and renewal agreements

Features

Central repository for maintaining software licenses.
OTS regularly reviews software licensing for use and renewal. 

What to Expect?

OTS reviews and renews licenses for software that is currently in production upon expiration based on administrative or instructional need. 
OTS reviews and tests new software to ensure that it is compatible in the current environment. 

Customer Responsibilities

Obtain OTS pre-approval for all software purchases
Contact OTS for assistance with new software purchases.
Contact OTS on all renewal requests from a vendor. 
Department must fund NEW software for the first year and OTS will maintain the software going forward

How to get support or make a request

Call 832.813.6600 or 1.866.614.5014
Email ots@lonestar.edu

How to get support or make a request

Call
832-813-6600
or 1-866-614-5014

Email
ots@lonestar.edu
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