Backup & Restore
- All server OS, database, and user files are backed up either on tape or disk.
- Snapshots are enabled on user/group datastores for user based recovery.
Microsoft Active Directory (AD) is the authoritative source for employee and
student identity. AD is built with redundant and highly available architecture.
IT Service Continuity
Provides a clear set of instructions on how to prepare for and manage incidents
caused by natural disasters and other incidents.
How to get support or make a request
Contact OTS Service Desk 24/7/365. We're happy to help!
Visit the Service Center or call 832.813.6600 (toll free 866.614.5014).