Backup & Restore

Description of Service

All server OS, database and user files are backed up either on tape or disk.  Snapshots are enabled on user/group datastores for user based recovery.

Benefits

Recoverability of corrupt or lost data

Features

Backup Retention: 1 Year for ERP Data; 3 month for User/Group Data; 3 week for OS and SQL data.

What to Expect?

Data stored on network drives/servers is recoverable.

Customer Responsibilities

Initiate SNOW Request as soon as data loss is suspected.

How to get support or make a request

Call 832.813.6600 or 1.866.614.5014

Email ots@lonestar.edu