Lone Star College's Office of Technology Services (OTS) collects utilization and up/down statistics from the various routers, switches, and other network gear comprising the LSCS network.
Services are monitored and alerts are sent to the appropriate individuals/groups if action is needed to restore communications or connectivity.
All server operating systems, storage hardware and Tier I services are actively monitored and alert on-call personnel when required.
How to get support or make a request
Contact OTS Service Desk 24/7/365.
We're happy to help!
Click OTS Service Desk
(toll free 866.614.5014)