Office of Technology Services | OTS Services |

Service Continuity

Description of Service

Lone Star College's Office of Technology Services (OTS) provides service continuity through the usage of multiple data centers and cloud services to prevent a disruption of technology services.


Provides a clear set of instructions on how to prepare for and manage incidents caused by natural disasters and other incidents.


  • Defines recovery teams
  • Communication plans
  • Detailed system documentation for critical systems and services
  • Backup and recovery strategy and documentation
  • Disaster action plans
  • Disaster action drill procedures

What to Expect?

Internal OTS use only

How to get support or make a request

Call 832.813.6600 or 1.866.614.5014


How to get support or make a request

or 1-866-614-5014

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