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General information about using the labs and services

Can I eat in the library?

Yes and no. Covered drinks and tidy snacks are welcome, but please don’t eat full meals in the library. No one likes sitting down to a sticky/greasy/damp keyboard or desk! This applies to all areas of the Student Learning Resource Center.

How do I access the databases from off-campus?

First, you will need to have a student or faculty ID card made. The 14-digit number on the back is your library card number. When you try to access a databases from off-campus, you will be prompted when you need to enter this number. If you run into issues, please contact the circulation desk.

Is there Wi-Fi access?

Employees and students have access to the wifi network "Lone Star."  You will have to log in with your Lone Star username and password to have internet access. Don't use the "Lone Star - Visitor" network unless you're from outside the system (in which case you'll have a special login).

Where are all the books?

The LSC-University Park library is unique among the campuses by being 100% digital, meaning that all of our resources are available online through the databases. If there’s a print book you need, though, don’t worry—all circulating materials available through HCPL, MCML, and LSCS libraries can be delivered right to this campus for your convenient pick-up and return. Just "place hold" on items in the online catalog.

What's my 4-digit PIN?

This number acts as the password for your library account, which you can log into through the online catalog. Chances are, your PIN is the last 4 digits of your phone number. If you need assistance figuring it out, contact the circulation desk.

Where's the lost-and-found?

The SLRC holds most items at the front desk until the end of the day, at which point they're turned in to the campus police. Important items like car keys, electronics, and identification cards are immediately handed over to the campus police. We will try to let you know if we've found something with your name on it! If you think you left something behind, ask at both the library front desk and/or the police desk at the second level entry by the parking garages.

Using the Computers:

How do I sign in to the computers?

Students can use their MyLoneStar username and password (passwords are case-sensitive; user names are not). If you are a student at one of our partner campuses, you will need to get a temporary account made or use your public library account to log in to the library computers. There are also computers in your campus spaces at LSC-University Park which you can use with your normal school sign-in.

HCPL cardholders can sign in using their library card number. Your 4-digit PIN is your password. With the presentation of a photo ID, a temporary guest account can be created for other users.

Faculty are recommended to use their own workrooms or the faculty lab down the hall. Some faculty log-ins will work on library computers, but many do not.

How do I save files I created on the library computers?

Anything saved to the computers should follow your log-in, but glitches can happen and files can be lost. To be absolutely certain you'll retain access to any files you’ve created, you should save your work to a flash drive, email your files to yourself, or upload them to a cloud storage service like Microsoft OneDrive, Google Drive, or Dropbox.

Lone Star students have access to Office 360, including 1 terabyte of free storage in OneDrive.

What software is available in the library?

A list of programs installed on the PCs and iMacs in the lab can be found on the Available Software in Lab page of our Library Services & Resources guide.

Printing, Copying, & Sending:

Does the library have a scanner?

There is a page-feeding scanner station in the front lounge, just inside the entrance to the library. It can scan multiple loose pages, but stapled or bound pages (like books) cannot be scanned.

Note: The copyright law of the United States (Title 17, U.S. Code) governs the making of photocopies or other reproductions of copyrighted material; the person using this equipment is liable for any infringement.

Can I send a fax?

No. There are no publicly-available fax machines. If you need to send a fax, there are FedEx and UPS stores nearby with fax services, or you can try an online fax service like FaxZero.com.

How do I print?

For more detailed information about printing, please refer to the Printing page of our Library Services & Resources guide.

Students:

From the computer lab: Any of the computers in the lab (except the Macs) are connected to the printers. Tell your page to print as you normally would (e.g. by going to File > Print). After a few seconds, a window will ask you to name your document. You will log in at the Print Station with your Lone Star user name and password. You will need money in your account in order to release your documents.

From home or a mobile device: Upload the document you want to print directly to myPrintCenter through myLoneStar. You can also email your file to MobilePrint@LoneStar.edu as an attachment, or put your desired text/image in the body of the email with no other comments. You must use your Lone Star email (students: [username]@my.lonestar.edu, employees: [name]@lonestar.edu) for this to work.

Guests:

You will need to create a print card prior to sending your document to the printer. You will be prompted for the ID number on your print card, and this is also what you'll use to log in at the Print Station.

Does printing cost money?

Black and white printing is $0.10/page, and color is $0.50/page.

Yes. The library has a copy machine which accepts both change and print cards. If you use your print card, the cost per page is $0.10; otherwise the cost is $0.15 per page. Copies are only in black and white.

Note:  The copyright law of the United States (Title 17, U.S. Code) governs the making of photocopies or other reproductions of copyrighted material; the person using this equipment is liable for any infringement. 

Student FAQs

Does the library have my textbook?

Maybe. If your instructor has placed a copy or copies of your reading materials on reserve, you may come to the library to borrow them for (typically) 2 hours at a time, in-library use only. You can check if we have a text available by searching the Library Catalog for your book, or just ask at the front desk.

You may also want to see our list of items (electronics, geology kits, etc) that are also available to borrow from the front desk.

How do I get an ID card made or replaced?

Once you’ve enrolled as a student, have registered for classes, and have some evidence of payment pending in your account, come to the library front desk with a photo ID (such as a driver’s license) and request an ID. Library staff will create an ID within a few minutes. We start making IDs for a semester starting on the first day of the month in which that semester starts, i.e. fall IDs are made starting August 1, spring IDs start December 1, and summer IDs start May 1.

Your first ID card is free. If you’ve lost an ID and need a replacement made, the charge is $10. You do not need to replace your ID from semester to semester.

How do I get tutoring/academic coaching?

Check the schedule to see when your desired subject area is being offered. The hours are also posted at each service point. Just come to the appropriate location, sign in at the computer station, and then get ready to work!

Learn more about academic coaching and meet the coaches on the Academic Coaching guide.

How do I use the collaborative group study rooms?

The study rooms are now available by reservation only for groups (defined as 2 or more) of Lone Star students. To make a reservation and learn more about booking the rooms, please see our Study Rooms page.

Can you watch my stuff for me while I run this quick errand?

Your belongings are solely your responsibility while you are in the SLRC. If you need to leave, even briefly, plan on taking with you anything you can't bear to lose.

Faculty FAQs

Can I reserve use of the Teaching Gallery or Library Instruction Lab for my class?

To reserve the Teaching Gallery (12.805), simply contact the librarians.

Our Instruction Lab is available foremost for librarian-led research & citation workshops for classes as well as overflow to the main computer lab. Faculty who have brought their classes in for librarian instruction at least once may request the lab for one follow-up workday. If you just need a computer lab in general, please consult R25 (requires VPN or on-campus computer to access) to find an available lab on campus.

I’ve scheduled an instruction session with a librarian. Do I need to be there too?

Yes, absolutely. If you are unable to make it, please re-schedule with us or arrange to have a sub present. Your presence helps communicate to your students that this is another valuable class day, even if they are not in the classroom.

A current version of our Library Instruction Request Procedure & Guidelines can be found on our Faculty Guide to the Library.

Does the library offer free printing to faculty?

Faculty should print from their workrooms, which tie in to departmental budgets. Library lab computers all connect to a separate pay-to-print system.

What do I need to get an ID badge?

You will need to come to the library circulation desk with a completed LSCS Police Dept. Access Request form signed by your supervisor as well as photo ID. If you ever need a replacement badge, you will need to fill this form out again and pay a $20 replacement fee.

The badging process takes several minutes, so please allow time for the card to be printed. The library only takes care of creating your library account, taking your picture, and printing the badge itself. Key card access is not controlled by the library.

Do I have to pay fines on late items as a faculty member?

For items that you check out from a LSCS campus library, fines will not accrue for overdue items. However, if you use your LSCS library card to check out items from a Harris County Public Library branch, you may accumulate fines which you will have to pay. Fines for HCPL items can be paid online using a credit card once you've signed into your account on hcpl.net.

Community FAQs

I'm not an LSCS student. May I still use the library?

Sure! Just keep in mind that if the library starts getting crowded, our students and faculty needing to study and work will have priority access to our resources.

Can I bring my child(ren) to the library?

You may, but please keep in mind that this library is oriented to college students: the computers do not have child-safe Internet filters, nor do we have a physical collection to provide entertainment. (But we do have Nook and Kindle tablets with kid-friendly apps & games loaded on them! Ask at the front desk if you need to check one out.) Disruptive children will need to be taken outside the library so as not to disturb studying students.

How do I get on the library computers?

Stop by the front desk to get a temporary account made. You will need to present a photo ID of some kind when you do. If you have an HCPL card, you can use your barcode as the username and 4-digit PIN as the password to sign on.