Early Alert FAQ's
What is Early Alert?
Early Alert is a referral program for students, faculty and staff who are concerned about the physical, emotional, academic or personal health of a student. Early Alert can assess the situation, offer support and provide referrals to campus resources.
What does the Early Alert team do?
Early Alert was designed as a safety net and resource for any student. When a referral is received, a Retention Specialist will contact the student to offer assistance. Early Alert provides information to students about the resources available to them both on- and off-campus. Early Alert monitors the student’s progress and continues to offer additional assistance.
Can I refer myself as a student?
Yes. Click here and we will do the rest!
I received a referral; am I in trouble?
No, you are not in trouble. The individual who submitted the referral cares about you and wants you to succeed.
What can I do if I am concerned about a student?
?If you are concerned about a student and you need guidance or support on how to move forward, please submit an Early Alert referral.
How do I submit a referral?
Faculty: The referral form is found by logging into myLonestar. Click on Main Menu, then LSC Custom, then Early Alert and finally Faculty Submit Form.
Students and Staff: click on the Student and Staff buttons on the main page for the form.
You can also email UP-EarlyAlert@LoneStar.edu or call 281.290.3705.
When should I submit an Early Alert referral?
When a student:
- Has multiple absences;
- Missed assignment(s) without prior communication or if the communication raises concern;
- Has difficulty staying engaged in class;
- Exhibits any substantial change in behavior, mood or appearance;
- Expresses significant personal or family problems in conversation, emails or assignment;
- Informed a teacher, staff member or student that he or she will be missing a significant number of classes.
What happens after I submit an Early Alert referral?
Referrals are received and reviewed by Retention Specialists. The referred student will be contacted via email or phone to schedule an appointment with a Retention Specialist. The student will be offered support, helped to create an action plan, and connected to the appropriate campus resources. After submitting the referral, the faculty or staff member will be updated on the student’s progress through the Lone Star College iStar system.