Civil Rights Complaint & Appeal Process
Equal Opportunity Statement
Lone Star College is committed to the principle of equal opportunity in education and employment. Lone Star College does not discriminate on the basis of race, color, gender, religion, disability, age, veteran status, sexual orientation, nationality or ethnicity in its programs and activities.
The LSC Vice Chancellor, College Services is designated as the LSC Equal Opportunity Officer and Title IX Coordinator. All inquiries concerning LSC policies, compliance with applicable laws, statutes, and regulations (such as Title VI, Title IX, and Section 504), and complaints may be directed to:
Vice Chancellor, College Services; Equal Opportunity Officer;
Title IX Investigator
5000 Research Forest Drive
The Woodlands, TX 77381
Inquiries about the laws and compliance may also be directed to Office for Civil Rights, U.S. Department of Education. For further information, visit the ed.gov for the address and phone number of the office that serves your area, or call 1-800-421-3481.
Prohibited discrimination includes the following
Simply put, harassment is any conduct, verbal or physical, on or off campus, that has the effect of unreasonably interfering with an individual or group’s educational performance at Lone Star College System or that creates an intimidating, hostile or offensive educational environment. Harassment on the basis of race, creed, color, national origin, gender, age, veteran status or disability includes harassment of an individual in terms of a stereotyped group characteristic, or because of that person’s identification with a particular group.
Behavior that might be considered harassment includes the following conduct that targets an individual on the basis of race, creed, color, national origin, gender, age, veteran status or disability:
- Assault and battery, sexual assault, or rape. (This conduct might also be a crime.)
- Overt threats, serious intimidation, stalking behavior, repeated refusal to take no for an answer, obscene messages on voice mail or computer, taking obvious advantage of someone who is intoxicated or on drugs, serious threats of retaliation and actual retaliation, or sexual bribes and blackmail.
- Repeated, unwanted touching or kissing, especially if the behavior has been labeled unwelcome.
- Locking up or physically restraining someone against his or her will or forcing a person into a shower.
- Degrading, public tirades from a college employee or another student.
Deliberate, repeated humiliation, including deliberate humiliation on the basis of sexual orientation, religion, nationality, age, disability, gender or race.
- Continued use of a handicap railing or a handicap ramp to lock a bicycle or other object after a warning, or other deliberate interference with the life or work of a disabled person.
Deliberate desecration of religious articles or places, repeated unwanted proselytizing or repeated interference with the reasonable pursuit of religious life.
- Repeated insults about loss of personal and professional competence addressed to an older person.
The denial of equal access and opportunity can also consist of denying a student, because of his or her race, creed, color, national origin, gender, age, veteran status or disability, the opportunity to participate, compete or be evaluated by the same standards as students who do not have the same characteristics. This can occur through the unequal application of evaluation or grading standards; denial of enrollment in a program or activity; or inaccessibility of a program or part of a program as a result of a student’s disability.
Retaliation against anyone who brings a complaint in good faith is against Lone Star College System Board Policy AHA and may be a violation of state and federal laws. Proven retaliation will be treated as a serious offense.
After exhausting the institution's grievance/complaint process, current, former, and prospective students may initiate a complaint with THECB by sending the required forms either by electronic mail to StudentComplaints@thecb.state.tx.us or by mail to:
Texas Higher Education Coordinating Board
College Readiness and Success Division
P.O. Box 12788
Austin, Texas 78711-2788
Facsimile transmissions of the forms are not accepted.