Office of Technology Services
| LSC-Montgomery OTS
LSC-Montgomery OTS Services
LSC–Montgomery OTS ensures that all campus technology is operating in top condition and provides immediate assistance to clients in need. We also offers a wide variety of services to assist you with your goals. These services include:
- Desktop management & support
- AV support & telecommunications
- Network management & server administration
- Media services
- Application maintenance & support
Desktop Management & Support
- Installation, configuration, troubleshooting, and repair of campus computers, network printers, and other OTS hardware.
- Installation, configuration, and troubleshooting of campus software.
- Remediation of security issues.
AV Support & Telecommunications
- Reservation, delivery, and pickup of requested AV equipment.
- Purchasing, installation, configuration, maintenance, and repair of AV equipment.
- Installation, configuration, & maintenance of campus telephone & voicemail.
- Closed circuit satellite and cable television services.
- Video conferencing.
Network Management & Server Administration
- LAN installation and maintenance.
- Installation, configuration, maintenance, & repair of campus servers.
- Performance, backup, and recovery management of campus servers.
- Database installation & configuration.
- Assistance in the selection of supplies & services that are compliant and compatible with System technology, policies, & principles.
- Purchasing of campus and departmental hardware and software.
- Production and replication of campus video and graphical media.
Application Maintenance & Support
- Configuration, maintenance, and troubleshooting of existing LSC-Montgomery OTS databases & custom applications.