Office of Technology Services | LSC-Montgomery OTS |

LSC-Montgomery OTS Services

LSC–Montgomery OTS ensures that all campus technology is operating in top condition and provides immediate assistance to clients in need. We also offers a wide variety of services to assist you with your goals. These services include:

  • Desktop management & support
  • AV support & telecommunications
  • Network management & server administration
  • Purchasing
  • Media services
  • Application maintenance & support

Desktop Management & Support

  • Installation, configuration, troubleshooting, and repair of campus computers, network printers, and other OTS hardware.
  • Installation, configuration, and troubleshooting of campus software.
  • Remediation of security issues.

AV Support & Telecommunications

  • Reservation, delivery, and pickup of requested AV equipment.
  • Purchasing, installation, configuration, maintenance, and repair of AV equipment.
  • Installation, configuration, & maintenance of campus telephone & voicemail.
  • Closed circuit satellite and cable television services.
  • Video conferencing.

Network Management & Server Administration

  • LAN installation and maintenance.
  • Installation, configuration, maintenance, & repair of campus servers.
  • Performance, backup, and recovery management of campus servers.
  • Database installation & configuration.

Purchasing

  • Assistance in the selection of supplies & services that are compliant and compatible with System technology, policies, & principles.
  • Purchasing of campus and departmental hardware and software.

Media Services

  • Production and replication of campus video and graphical media.

Application Maintenance & Support

  • Configuration, maintenance, and troubleshooting of existing LSC-Montgomery OTS databases & custom applications.


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