The Office of Technology Services (OTS) serves the information technology needs of Lone Star College.
Get IT Help Around-the-Clock
The OTS Service Desk is open 24/7/365 for your convenience. For non-emergency issues and questions, go to the LSC Service Center where you can report an issue, submit a request, or find helpful how-to documents. For immediate assistance, call 832.813.6600 (toll free 866.614.5014). We're happy to help!
Faculty, if you require technology assistance during your class, we are one call away. Please use the Assistance Phone in your classroom to report a technology issue impacting your class. Dial "3" to be directly connected to OTS. We will send a technician to your classroom immediately.
Students and employees have access to our secure "LoneStar" wi-fi network anytime while on campus. Log in with your LSC username and password. Please make sure any wireless device you bring on-site has the latest updates and patches to minimize cyber security issues.
NOTE: On some iOS devices, you may have to enter lscs\ before your username in order to connect.
Just visiting but need wi-fi access while you are here? Guests can access the open "LoneStar-Visitor" network at any time while on campus. However, if a secure connection is needed, guests will need to ask their LSC-employed sponsor for assistance or contact the OTS Service Desk to request a temporary visitor account. Temporary login information will be provided for a specified time-frame so you may use the wireless network while visiting our colleges.
All LSC accounts are password-protected. Use a unique password, preferably a sentence, and do not share it with anyone or enter it into a website without being sure it is associated with Lone Star College. When in doubt, contact the OTS Service Desk for verification.
Important Info for Faculty & Staff: When resetting your password on an LSC-owned computer while off-campus, do not use Ctrl+Alt+Del. Instead, use the link below or the "Reset Password" link on the myLoneStar log-in page. Otherwise, you will experience syncing issues and may end up locked out of your account upon returning to campus.
All LSC locations have computer labs available to students. Most labs are equipped with Windows workstations, printers, and USB ports for access with compatible flash/USB drives. Mac labs are also available in some locations.
Available to students, faculty, and staff! Install the latest version of Office on up to five devices (desktop, laptop, tablet or other mobile device) for FREE! Includes 1 TB of OneDrive cloud storage. Save your files in your LSC OneDrive cloud storage account so you can access them anytime, anywhere, on any device.
Log in with your LSC email address to get started.
Available to students, faculty, and staff! Hold online discussions and share documents. Great for group projects, committee meetings, and more. Students use Webex teams to work with other students and/or your instructors at any time, on any device, outside of class. It's easy and keeps everyone connected.
Sign up with your LSC email address to get started.
Watch out for phishing scam emails. Even if an email looks like it may be from your professor, a co-worker, supervisor, or even the OTS Service Desk. Be wary of any email containing links and/or attachments. We will NEVER ask for your password or email you a link to update your account.
NOTE: Various technology services may be impacted during these maintenance windows. Impact to major services (i.e., myLoneStar, iStar, internet/network connections, email and phones) will be communicated ahead of time.