Office of Technology Services

The office of the Chief Information Officer for the Office of Technology Services is responsible for the overall secure, operational and responsive information system for systemwide accounting and student records as well as a stable infrastructure to support district wide electronic mail, Internet access and inter-library connectivity.

Customer Service
The Service Desk provides a centralized point of contact for responsive support and technical assistance. We have well-trained technicians standing by 24x7x365 - including holidays! Now available to all students, faculty and staff. Call 1-866-614-5014 (toll-free) or 832-813-6700 (local).

Quick Assistance
OTS Computer Standards
The Lone Star College System, Office of Technology computer standards.
Voicemail Account Request
If you are an adjunct faculty or full-time employee without voicemail, request an account using this form.
Change your e-mail signature
Instructions on how to update your e-mail signature and add an image to your signature in Microsoft Outlook / Entourage.
Password Reset
Employee passwords expire every 120 days. Information on how and why to change your password can be found here.

System Office

Campus OTS

Shah Ardalan
Chief Information Officer

Janet Leal
Administrative Assistant
832.813.6842

Delinda Hayes
Operations Manager
832.813.6857

Administrative Services
Nick Elliott
Manager
832.813.6774

Enterprise Applications
Kim Baker
Executive Director

Customer Relations
Marian Burkhart
Executive Director

Customer Service
Arnold Erazo
User Services Manager
832.813.6252
OTS@lonestar.edu

Student Services
Jim Mathews
Manager
832-813-6569

Systems Administration
Renato Giron
832.813.6511