All LSC facilities remain closed through April 30. Classes being moved to online resume April 13. Click here to see which classes will be moved to online and which remain face to face. Fall 2020 registration begins April 15.
The Office of Technology Services (OTS) serves the information technology needs of Lone Star College.
Get IT Help Around-the-Clock
The Service Desk is OPEN! Please be aware, our OTS Service Desk hours of operation have been temporarily changed. Agents are answering calls from 7am to 7pm seven days a week. To save yourself time, we encourage you to take advantage of our online LSC Service Center portal to look up helpful documentation or submit a ticket. Thank you for your patience as we follow LSC's proactive and prudent approach to help protect our students, employees, and community with the least disruption possible. We're happy to help! Call us at 832.813.6600 (toll free 866.614.5014).
There are a number of different ways in which you colleagues and students can collaborate. Here are links to "How-To" documents in the LSC Service Center to help you get started. This article will continue to be updated with information.
Microsoft OneDrive - upload documents to work on from home, share with others, work on simultaneously with others
Additional Employee Information & Resources
Here are a few other helpful job aids to assist LSC employees in working virtually as well as information about technology resources available for LSC faculty & staff:
All LSC accounts are password-protected. Use a unique password, preferably a sentence, and do not share it with anyone or enter it into a website without being sure it is associated with Lone Star College. When in doubt, contact the OTS Service Desk for verification.
Important Info for Faculty & Staff When Working Off-Site!
When resetting your password on an LSC-owned computer while off-campus, do not use Ctrl+Alt+Del. Instead, use the link below or the "Reset Password" link on the myLoneStar log-in page. Otherwise, you will experience syncing issues and may end up locked out of your account upon returning to campus.
Available to students, faculty, and staff at no additional cost. Install the latest version of Office on up to five devices (desktop, laptop, tablet or other mobile device) for FREE! Includes 1 TB of OneDrive cloud storage. Save your files in your LSC OneDrive cloud storage account so you can access them anytime, anywhere, on any device.
Log in with your LSC email address to get started.
Available to students, faculty, and staff at no additional cost. Hold online discussions and share documents. Great for group projects, committee meetings, and more. Students use Webex teams to work with other students and/or your instructors at any time, on any device, outside of class. It's easy and keeps everyone connected.
Sign up with your LSC email address to get started.
Watch out for phishing scam emails. Even if an email looks like it may be from your professor, a co-worker, supervisor, or even the OTS Service Desk. Be wary of any email containing links and/or attachments. We will NEVER ask for your password or email you a link to update your account.
NOTE: Various technology services may be impacted during these maintenance windows. Impact to major services (i.e., myLoneStar, iStar, internet/network connections, email and phones) will be communicated ahead of time.