Office of Technology Services
The office of the Chief Information Officer for the Office of Technology Services is responsible for the overall secure, operational and responsive information system for systemwide accounting and student records as well as a stable infrastructure to support district wide electronic mail, Internet access and inter-library connectivity.Customer Service
The Service Desk provides a centralized point of contact for responsive support and technical assistance. We have well-trained technicians standing by 24x7x365 - including holidays! Now available to all students, faculty and staff. Call 1-866-614-5014 (toll-free) or 832-813-6700 (local).
OTS Computer Standards
The Lone Star College System, Office of Technology computer standards.
Voicemail Account Request
If you are an adjunct faculty or full-time employee without voicemail, request an account using this form.
Change your e-mail signature
Instructions on how to update your e-mail signature and add an image to your signature in Microsoft Outlook / Entourage.
Password Reset
Employee passwords expire every 120 days. Information on how and why to change your password can be found here.
Delinda Hayes Administrative Services Enterprise Applications Customer Service Student Services Systems Administration
System Office
Campus OTS
Shah Ardalan
Chief Information Officer
Janet Leal
Administrative Assistant
832.813.6842
Operations Manager
832.813.6857
Nick Elliott
Manager
832.813.6774
Kim Baker
Executive Director
Customer Relations
Marian Burkhart
Executive Director
Arnold Erazo
User Services Manager
832.813.6252
OTS@lonestar.edu
Jim Mathews
Manager
832-813-6569
Renato Giron
832.813.6511
