SSC 102307 Minutes
Student Service CouncilMinutes
October 23, 2007
9:00 am to 12:00 pm System Office - Room 112
Attendees: Nadine Jenkins, Chair, KC; Earl Campa, CFC; Jason Kot, System Office; Susan Rush, System Office; Diana Pino, CFC; Ed Albracht, TC; System Office; Larry Rideaux, System Office; Severo Balason, NHC; Sandi Patton, System Office; Jade Borne, MC; Terry Sawma, KC; Tammy McFarland, System Office- Recorder.
Absent: Nithy Sevanthinathan, System Office; Bennie Lambert, NHC; Debra Britton, TUC
Guests: Jen Murillo, System Office; Cecilia Cameron, TC; Annabel Hernandez, NHC
Opening Items-- Approval of minutes - accomplished via email
New Business
1. Proposal to Charge Dual Credit Students for Retakes on COMPASS or ASSET and Assessment Center involvement in Achieving the Dream strategies- Cecilia Cameron and Anabell Hernandez. A presentation was made on the diagnostic capabilities of the COMPASS test and the interest of the Assessment Center staff to participate in the AtD strategies. Handouts were provided.
SSC members were also asked for their support for the following proposals
-Charge dual credit students for retakes on COMPASS or ASSET-first test will remain free of charge.
-Pay proctors $85 per test when proctoring any of the exams
-Support increase staffing of each of the Assessment Centers-due to increased testing related to the Bridge Partnership and DL student testing.
Action: SSC is supportive of the proposals listed above but asked for a count on dual credit students and any other statistical figures that could support the need for moving forward on the requests. Include budget impact.
Invite Lea Campbell to a SSC to explain the impact of diagnostic testing and prescriptive measures that could assist in the transition from high school to college.
2. Academic Integrity-Process: Referral from CESD- Nadine Jenkins. Discussion on how to enter PERC "hold 15" notes into Colleague and appropriately address the following concerns:
- Identify repeat "offenders" and insure that they are advised appropriately
- Educate faculty & staff on how to address these holds and insure that universal standards are maintained-ask faculty to keep dean of students informed as appropriate
-Understand the legal ramifications of statements entered into PERC
-Develop a universal standard for entering text into PERC
- Address the problem of anyone with access can end a 15 Hold-the intent that only an administrator can remove a hold. Suggested text: "See Administrator - Do Not End"
Action: Diana Pino will develop standards for the 15 Hold and email them to the members for review/comment.
3. Students with 55 SCH - Larry Rideaux/Jason Kot Council members asked Jason to run a query for students with 55 credit hours (at least 10 from Lone Star College System) and to include on the list-ID/Name/address/ph #/preferred email/last date attended Lone Star College System/GPA/Attempted hours/completed hrs.
Action: Jason will email the list for review.
4. Revised Schedule for Testing Scenarios for Colleague R18-Larry Rideaux. The testing plan for R18 has been revised and will begin with IT staff testing, followed by "user" (i.e., student services staff members) testing in February 2008. Estimated "go live" launch of R18 is March 2008.
SSC members stated concerns about the late launch and how it will adversely affect students especially in the area of financial aid allocations and ultimately affect Fall 2008 enrollments.
Action: Larry Rideaux will take these concerns to Steve Head to see if the testing can be expedited. Tom Hill will be invited to meet with SSC either in mid-November or at the regularly scheduled meeting on November 27.
5. Current list of drop reasons in colleague with SB1231 (6-drop limit) - Larry Rideaux
Reviewed Schedule Change Form which highlights Section 51.907 of the EX Education Code and lists the reasons for dropping (left column indicates "OK" reasons/right column indicates unsatisfactory reasons to drop). Revisions were made-- more information will be available as consequences for excessive drops are developed.
Action: Nadine Jenkins will revise the form as indicated and Jason Kot will write an addendum related to F/A.
6. Review ARC Forms - Nadine Jenkins-Revised forms were provided in the meeting folder and SSC members were asked to review them and to contact Nadine if they had questions.
7. STRK Colleague Screen Review/Feedback- Nadine Jenkins-deferred.
8. Academic Standards holds-Ed Albracht wants the severity code of 2 to be reinstated. Discussion as to why it is no longer input to include erroneous GPA of 0 due to dropping courses.
Action: Severo Balason, Lane Johnson and Susan Rush will review the issues and report back to SSC. A meeting has been set for November 5 to discuss this further.
Old Business
1. Update on International Student Audit Report Update and Mandatory International Student Orientation-Nithy Sevanthinathan, Ed Albracht-- deferred
2. Status on developing job descriptions and pay grades for Academic Advisors-Larry Rideaux-ongoing. Questions as to what the ramifications of adding a Specialist V will be-Larry will talk to Jean Grove.
3. XQMM Report & Technology Project List Review- Larry Rideaux-- deferred
4. URRS Review of Deadlines and Report Requirements-Larry Rideaux-- deferred
5. Update on Proposed Student Policies-Larry Rideaux-- deferred
6. District Call Center Proposal-Earl Campa-- deferred
7. Student Affairs Reorganization Model-Jade Borne-deferred
Several items were deferred due to Civil Rights Training session and other conflicts.
OPEN
1. Glen Wood announced that the sections for Fall 2008 can be built.
2. Plan a mid-month meeting to address agenda items-Larry will schedule
NOTE: Meeting has been set for November 5, 11-1:30 @ System Office, Room 113. Lunch will be provided.
3. Jack Kent Cooke Scholarship-(handled after the meeting) Earl Campa has agreed to serve as district chair of the JKC committee. College committee representatives are Jonathan Durm (CFC), David Putz (KC), Jade Borne (MC), Bryan Barrows (NHC), and Nancy Kral (TC).
Pending Business
My Educational Plan & IT Update- Jen Murillo
The Student Services Landing page has been launched and is working well at 4 of the 5 colleges-as issues/problems are being identified, they will be addressed. This is an ongoing process to attempt to alleviate the phone calls to the service desk.
- Estrada continues to have problems that are not being addressed by the vendor, therefore it will be replaced by another product, studies are ongoing as to which product best fills the district's needs.
- Name change-Branding campaign is rolling along, URL sites have been vetted and reserved as needed
- Jen is in charge of re-doing our websites and is currently devising a master plan to insure that we
Use resources appropriately
Limit mirrored pages (the same contact found in a variety places)
Standardize our look
Usability study
Address students' needs (first identify student persona and design pages to fit who our students are)
Develop confidence/trust in our site content
Target date January 2009 Next Meeting-November 5, 2007 followed by regularly scheduled SSC meeting on November 27, 2007
Committee Reports & Project Updates-all updates deferred
Students Success Handbook -Diana Pino
Financial Aid Council - Jason Kot
Counselors - Diana Pino
Advisors - Susan Rush
Career Council - Diana Pino and Susan Rush
Student Activities - Larry Rideaux
Admission Registration Council (ARC)- Nadine Jenkins
Disability Services - Sandi Patton
Assessment Center Directors - Larry Rideaux
International Programs & Services- Nithy Sevanthinathan
Committee Reports & Project Updates-all updates deferred
Students Success Handbook -Diana Pino
Financial Aid Council - Jason Kot
Counselors - Diana Pino
Advisors - Susan Rush
Career Council - Diana Pino and Susan Rush
Student Activities - Larry Rideaux
Admission Registration Council (ARC)- Nadine Jenkins
Disability Services - Sandi Patton
Assessment Center Directors - Larry Rideaux
International Programs & Services- Nithy Sevanthinathan
