Office of Technology Services (OTS)
The Office of Technology Services (OTS) serves the information technology needs of Lone Star College.
OTS Service Desk | Student Resources | Faculty and Staff Resources | General Info | OTiS
Get IT Help Around-the-Clock
If you need assistance, the OTS Service Desk is open 24 hours a day, 7 days a week, 365 days a year to meet the ongoing needs of our students, faculty, and staff. Visit our online LSC Service Center day or night to look up helpful documentation or submit a ticket, or give us a call at 832.813.6600 (toll-free 866.614.5014). We're happy to help!
Keep Working. Keep Teaching. Keep Learning.
There are a number of different ways in which faculty, staff, and students can collaborate, even while away from campus. Here are links to information and helpful "How-To" information and tutorials to help you get started.
Running into an issue with any of these resources? Please do not hesitate to call the OTS Service Desk at 832.813.6600 (toll-free 866.614.5014) to talk to an agent. Our agents and technicians will be happy to call, email, or chat with you to resolve the issue as quickly as possible.
Student Resources
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Review the Student Technology Services Information Flyer for a general overview of services that are available to students, or select the links below to learn more and find helpful How-To Docs, videos, and information regarding these resources. |
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- Reset Your LSC Password
- Get Help Using myLoneStar
- Access LSC Email
- Get Software
- Use OneDrive to Share and Store Files
- Stay Connected With Your Instructors and Classmates with Webex
- Be Cyber Smart, Stay Cyber Aware
- Wi-Fi and Computer Resources for Learning from Home
- Get Assistance With Registration & Locating What Textbooks(s) You May Need
Faculty and Staff Resources
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Review the Faculty & Staff Technology Services Information Flyer for a general overview of services that are available to students, or select the links below to learn more and find helpful How-To Docs, videos, and information regarding these resources. |
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- Reset Your LSC Password
- Get Help Using myLoneStar
- Access LSC Email
- Make Calls and Access LSC Voicemail
- Get Software
- Use OneDrive to Share and Store Files
- Archive and Share Team/Department Files on the LSC Employee Intranet
- Stay Connected With Your Teams and/or Students - Webex
- Hold Small-Medium Group Online Meetings, Classes - Webex Meetings
- Hold Large Group Online Meetings, Classes - Webex Events
- Deliver Hands-On Training, Tests, Breakout Sessions - Webex Training
- Be Cyber Smart, Stay Cyber Aware
- Connect to the LSC VPN and Access Share Drives
- Wi-Fi and Computer Resources for Working and Teaching from Home
- Professional Development Resources from Organizational Development
General Information
Follow the link(s) below for more information regarding IT services at LSC:
- Contacting OTS for Issues or Requests - Quick Links for Common Requests and More
- LSC Resources & Tools Available Online - What's The Difference Between Them?
- Visit the LSC Service Center Knowledge Base for other helpful "How-To" docs.
We Want Your Feedback
Faculty & Staff, you could win an OTiS! When your OTS Service Desk ticket is closed, be sure to fill out a customer satisfaction survey to tell us how we did. Your name will go into our monthly drawing for your very own plush OTiS. Don't miss out on your chance to win. He's a cutie!
OTiS TweetsFollow our friendly little helper, OTiS, on Twitter @LSCots. Check out the helpful info, tech fun, and more that OTiS tweets to his followers.
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OTS on FlikrWhat's OTS been up to? Follow us on Flikr @LSCots to see photos of our events, community service activities, monthly OTiS drawing winners, and more.
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