LSC Student Resources

Important Information
Registration for Fall classes is open
Students and Instructors will be required to wear a mask when entering an LSC building
Lone Star College is modifying its fall semester calendar.

• Online classes, and classes with an online component, will begin Online Only August 24^th.

• The Face-to-Face component of any Face-to-Face or Hybrid Course will begin September 8^th.

• For students enrolled in Face-to-Face and Hybrid courses, your instructor will contact you directly to discuss relevant dates and procedures.

Emergency Assistance Available
Apply now for CARES Act assistance to help cover expenses related to disruptions due to COVID-19.

LSC has purchased an additional 5,000 laptop computers to assist students taking classes this fall. LSC students will be able to check out the computers, much like a library book. Applications for computers are underway and distribution will begin before the start of the fall semester.

Admissions

Application

Start by submitting the online application through ApplyTexas.  Interested in a bachelor’s degree program at LSC? Select the button to “create a new 2 year college admissions application” and then “Lone Star College System” when prompted.  The first option when you select “School/Program” is “Bachelor Degrees at LSC” which will then display the bachelor’s degrees starting this Fall.

New Student Orientation (NSO)

All students required to complete NSO can access the online orientation from the applicant tile in the my.LoneStar.edu student portal. If assistance is needed, email admissions@lonestar.edu.

Transcripts

Only transcripts requests sent electronically from high schools or colleges will be processed while the facilities are closed due to COVID-19. No LSC transcript requests for mail or pick-up delivery will be processed during this time either. For more information on how to request a transcript be sent electronically to LSC, or from LSC to another institution, choose the page below that best fits your needs:

• High School Transcripts
• Transfer to LSC
• Transfer to a University

Registration/Advising

Registration/Advising/Schedule Changes

Registration

Registration is now open for Fall classes.

If you already have a myLoneStar account, go to myLoneStar.edu/Login and select the “Manage Classes” option from the “Student” tile.

Q:  How can I connect with an advisor during this time?
A:  Please send email to the advising office listed below:

LSC Campus	Contact
LSC-CyFair	LSCCFadvising@LoneStar.edu (Advising) CyFair.Registration@LoneStar.edu (Course Drops, Withdrawals & Registration)
LSC-Houston North	HN-Advising@LoneStar.edu
LSC-Kingwood	Kingwood.Advising@LoneStar.edu
LSC-Montgomery	MC-Advising@LoneStar.edu
LSC-North Harris	NH-Advisor@LoneStar.edu
LSC-Tomball	TC-Advising@LoneStar.edu
LSC-University Park	UPAdvising@LoneStar.edu

 

LSC Office/Dept	Contact	Topic or Issue
Admissions	LSCAdmissions@LoneStar.edu	Admissions questions
Registrar	Registrar@LoneStar.edu	Receiving or sending official transcripts (no unofficial), residency or other student records questions
LSC-Online	OnlineAdvisor@LoneStar.edu	Questions specific to online learning only. Course registration, withdrawal, and program advising questions should be routed to one of the campus advisor emails above
Veteran Financial Services	gibill@LoneStar.edu	For assistance with GI Bill and other related Veteran Services
COVID-19	COVID-19@LoneStar.edu	Any questions related to COVID-19 or other related questions

 

Academic Success

Dual Credit

Please check with your high school to determine when face to face classes on your high school campus are beginning.

• Workforce classes such as welding, automotive, etc. may have other requirements, so please contact your instructor.

 Testing Centers

Lone Star College Testing Centers will not be available until campuses reopen.
Click here for more information on College Testing Centers.

LSC-CyFair	CyFair.TestingCenter@LoneStar.edu
LSC-Houston North	HN.Library@LoneStar.edu
LSC-Kingwood	Kingwood.Testing@LoneStar.edu
LSC-Montgomery	MCTestingCenter@LoneStar.edu
LSC-North Harris	NHCAssessment@LoneStar.edu
LSC-Tomball	TCTesting@LoneStar.edu
LSC-University Park	UPAC@LoneStar.edu

Nursing

Q:  What do I need to do to reschedule my HESI Exam?
A:  Choose the location you were scheduled at and send an email to the Testing Center to reschedule. Find Testing Center Information here

Basic Track application process

• Please refer to LoneStar.edu/Nursing-Dept for information.

Internships/Clinicals

• Please contact your Director to discuss the next steps. 

Payment and Financial Aid

Payment/Payment Plans

Please contact your business office if you have questions about billing and payment plans.

Campus	Business Office
LSC-CyFair	CFBusinessOffice@LoneStar.edu
LSC-Houston North	HN-BusinessOffice@LoneStar.edu
LSC-Kingwood	KWBusinessOffice@LoneStar.edu
LSC-Montgomery	MC.BusinessOffice@LoneStar.edu
LSC-North Harris	NHCBusinessOffice@LoneStar.edu
LSC-Tomball	TC-Cashier@LoneStar.edu
LSC-University Park	UPBusinessOffice@LoneStar.edu
Assistance with Payment Plans	Student-Financials@LoneStar.edu

 

COVID-19 UPDATE:  Students are encouraged to pay online prior to the term due date to prevent their courses from being dropped. If you are unable to pay online, you may mail a money order to your campus Business Office (mailing addresses are provided in chart below). To ensure you are not dropped while your payment is in route, you can scan and email a copy of your money order to your campus Business Office. Be sure to include your name, student ID and contact information. Business Office email addresses can be found here.

Payment Due Dates:

• Fall 2020 Payment Due Date - August 15 
• Winter Mini 2020 Payment Due Date - December 4

Fall Payment Plans

• Fall payment plan enrollment began – Friday, May 8
• Last day to enroll in a Fall payment plan – Thursday, September 3
  • 1st installment - Friday October 9
  • 2^nd Installment - Friday November 13

Financial Aid/WIOA

Financial Aid questions: 281-290-2700
Financial Aid email questions: FACC@LoneStar.edu
Information on book advances: LoneStar.edu/Book-Advances

• Students include full name, and student I.D.
• Priority Decision Date for Financial Aid is June 4, 2020.

Student Workers

Q:  Will student workers still be paid while we are on break?
A:  Part-time students (work study) will be paid through the May 16, 2020 payroll.

Q:  Am I allowed to work from home as a student worker?
A:  Please talk with your supervisor or manager.

Veteran Financial Services

•  For students who need access to Veteran Financial Services, please email gibill@LoneStar.edu.

Textbook Purchases and Refunds

Textbooks/Refunds

• Select your registered campus and enter your course information. Please select home ship at this time (NO in-store pickup available). Free shipping applies to all orders during the campuses closure. The bookstores are shipping orders through UPS. Learn more at LoneStar.bncollege.com.
• Check-in Rental Book(s):  Go to Rental FAQ link (bottom left) on LoneStar.bncollege.com to learn how you can ship in your rental book(s) with a prepaid UPS return label. Rental book due date was May 11, 2020.
• LSC Regalia Information: Commencement is canceled 
• Once the stores reopen, students will need to contact or visit the bookstore for instructions on refunds from Herff Jones. 
• Selling Back Textbooks: Once bookstores reopen, contact or visit the bookstores for instructions. Forms of payment will be refunded in the same form. Students who paid with Financial Aid will need to visit the store in and will be paid in cash. Get contact information and addresses for all LSC Bookstores at LoneStar.edu/Bookstore.
• Need Course Materials or LSC Apparel & Gifts: Submit your online order through our website, LoneStar.bncollege.com. 
• Mail-in refunds: will occur the day your textbook is received back into the bookstore. Please email the bookstore for confirmation of your shipment.

Student Support

Office of Technology Services

The Service Desk is OPEN! Please be aware, the OTS Service Desk hours of operation have temporarily changed. Agents are answering calls from 7 a.m. to 7 p.m. seven days a week.

Call 832.813.6600 (toll free 866.614.5014) or visit the LSC Service Center for assistance.

CARE for Completion

Lone Star College wants you to stay on course with achieving your educational goals.  If you have concerns about meeting some of life's basic needs, you can be distracted from your path to success.

Many Lone Star College academic support resources are transitioning to online; however, during campus closures due to COVID-19, on campus CARE resources will not be available. There are still many off campus resources available! 

Tutoring

All students enrolled in courses with LSC can use the tutoring center that works best for them, regardless of location including students enrolled in online courses. Tutoring is covered for all students through the enrollment fee so no payment is required to use these services. Visit LoneStar.edu/Tutoring to learn more.

Communities in Schools/Counseling

Communities In Schools of Houston (CIS) is dedicated to supporting students. While CIS adheres to current Center For Disease Control guidelines CIS remains available to provide students with supportive guidance and to address basic and/or emergency needs through health and human services referrals. At the moment, the very best way to reach the CIS staff assigned to your campus community is through email communication. Please click here for current CIS staff phone numbers and emails. Call or email and CIS staff will contact you for a phone conference.

Lone Star College Counseling Services

Lone Star College counselors are master’s level professionals ready to assist students in meeting academic, career and personal goals. LSC counselors also assist students facing academic difficulty (e.g., academic warning, probation, and suspension) -  helping students to develop new strategies to achieve academic goals.  LSC Counselors are working remotely during the COVID-19 campus closure and are committed to responding to e-mails and phone calls in a timely manner.  For counselor contact information, please visit the LSC Counseling Services webpage.

Virtual Learning Assistance Center

• Access Your Online Courses here.

Disability Services

Moving from an in-person class to an online class is a good time for each student to reconnect with their Disability Service Provider who has been coordinating accommodations to determine what changes (if any) will be needed.

• LSC students who need to request or renew accommodations can click here.
• LSC-Online has a link for students who are new to online learning that can help them get acclimated to what they will need and how to access their classes.
• Affordable Colleges Online has a comprehensive list of resources for colleges students, organized by disability.

International Students/Study Abroad

• For international students who are seeking to take classes at LSC, or who are currently enrolled, please visit LoneStar.edu/IP.
• Students looking for information regarding study abroad opportunities should visit LoneStar.edu/IP.

External Resources

Click here for a list of suppliers who are providing offers to wireless networks or discounts on computers during this constantly-changing situation.

Events and Calendar

Athletic Events

All campus events have been cancelled.

Campus Events

All campus events have been cancelled.

Commencement

All graduation ceremonies have been cancelled. Students meeting graduation requirements will still be able to earn their credentials.

Meetings

All campus student club meetings have been cancelled.

Calendar

Wednesday, April 15

• Fall Registration begins.

Please refer to LoneStar.edu/Academic-Calendar for the most up to date information.

Monday, August 17

• Faculty Return

Monday, August 24

• Online classes, and classes with an online component, will begin Online Only August 24^th.

Tuesday, September 8

• The Face-to-Face component of any Face-to-Face or Hybrid Course will begin September 8^th. (For students enrolled in Face-to-Face and Hybrid courses, your instructor will contact you directly to discuss relevant dates and procedures.)