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IT Help on Campus - Locations & Hours

Picking Up an LSC TechConnect Device?
Go to LoneStar.edu/ots-studentdevice for pick-up locations and maps, as well as setup instructions.

Equipment pickups/returns are:
Monday Thursday 8 a.m. to 6 p.m.
Friday 8 a.m. to 4 p.m.
Saturday 9 a.m. to 2 p.m.
No returns or pickups on Sunday.


IT Service Desk

  • Go to LoneStar.edu/ITHelp day or night to look up helpful links and information, or
  • Call us anytime between 6 a.m. to midnight (7 days a week, 365 days a year) at 281.318.HELP (4357) or toll-free 866.614.5014 to speak to one of our friendly agents. We're happy to help!


Note for Faculty: If you require technology assistance during your class while on campus, we are one call away. Dial "3" on your Assistance Phone to be directly connected to the IT Service Desk. We will send a technician to your classroom immediately.

IT Help on Campus. photo of a jack russell terrier dog wearing a headset and sitting at a keyboard keyboard, resting one paw on the keyboard and the raising the other up in the air to wave hello

Office of Technology Services (OTS) On-Site Locations & Hours

These are the OTS Campus Services office hours starting August 14 for Fall 2023.
Please note that the hours listed below are subject to change without notice.

OTS Offices at LSC Colleges:

LSC-CyFair
Technology Center, Room 120
7 a.m. 9 p.m. Monday Thursday
7 a.m. 5 p.m. Friday
8 a.m. 4:30 p.m. Saturday
11 a.m. 4 p.m. Sunday

LSC-Houston North Fairbanks
Room 210
7 a.m. 7 p.m. Monday Thursday
8 a.m. 5 p.m. Friday
9 a.m. 2 p.m. Saturday
Closed Sunday

LSC-Houston North Fallbrook
Room 140
7:30 a.m. 9 p.m. Monday, Tuesday, Thursday
7:30 a.m. 7 p.m. Wednesday
8 a.m. 5 p.m. Friday
8 a.m. 2 p.m. Saturday
Closed Sunday

LSC-Houston North Greenspoint
Room 314.18
7 a.m. 9 p.m. Monday Thursday
7 a.m. 5 p.m. Friday
8 a.m. 2 p.m. Saturday
Closed Sunday

LSC-Houston North Victory
Room T11A
7 a.m. 9 p.m. Monday Thursday
8 a.m. 5 p.m. Friday
8 a.m. 2 p.m. Saturday
Closed Sunday

LSC-Kingwood
Classroom Building A, Room 117
7 a.m. 9 p.m. Monday Friday
7 a.m. 2 p.m. Saturday
Closed Sunday

LSC-Montgomery
Administration Building, Room E209
7 a.m. 9 p.m. Monday Thursday
7 a.m. 8:30 p.m. Friday
7 a.m. 4 p.m. Saturday
Closed Sunday

LSC-North Harris
Academic Building, Room 101
7 a.m. 9 p.m. Monday Thursday
7 a.m. 6 p.m. Friday
8 a.m. 2 p.m. Saturday
Closed Sunday

LSC-Tomball
South Building, Room 209
7 a.m. 9 p.m. Monday Thursday
7 a.m. 5 p.m. Friday
7:30 a.m. 5 p.m. Saturday
Closed Sunday

LSC-University Park and LSC-System Office, University Park
B13, 717: For Employees & Student IT Help & TechConnect Pickups/Drops-offs
B11, Level 1: For Employee IT Help
7 a.m. 9 p.m. Monday Thursday
7 a.m. 5 p.m. Friday
8 a.m. 2 p.m. Saturday
Closed Sunday

LSC-System Office, The Woodlands
Woodlands Leadership Building, Room 127
8 a.m. 5 p.m. Monday Friday
Closed Saturday and Sunday

OTS Offices at LSC Centers:

LSC-Atascocita Center
First floor, Room AC 132A
7 a.m. 9 p.m. Monday Thursday
7 a.m. 5 p.m. Friday
Closed Saturday and Sunday

LSC-CHI Center
Second floor, Room T20
7:30 a.m. 4:30 p.m. Monday Thursday
9 a.m. 2 p.m. Friday
Closed Saturday and Sunday

LSC-Conroe Center
First floor, Room CC204
8 a.m. 10 p.m. Monday Thursday
8 a.m. 5 p.m. Friday
8 a.m. 3 p.m. Saturday
Closed Sunday

LSC-Creekside Center
First floor, Room CK 105
7 a.m. 9 p.m. Monday Thursday
7 a.m. 3 p.m. Friday
7:30 a.m. 5 p.m. Saturday
Closed Sunday

LSC-Cypress Center
Second floor, Rooms CY 209 and 213A
7:30 a.m. 7 p.m. Monday Thursday
8 a.m. 4:30 p.m. Friday
9 a.m. 2 p.m. Saturday
Closed Sunday

LSC-East Aldine Center
Second floor, Room 208
7 a.m. 9 p.m. Monday Thursday
7 a.m. 5 p.m. Friday
9 a.m. 2 p.m. Saturday
Closed Sunday

LSC-Health Professions Building (Red Oak Drive in NW Houston)
First floor, Room 111D
7 a.m. 9 p.m. Monday Thursday
7 a.m. 5 p.m. Friday
Closed Saturday and Sunday

LSC-Health Sciences Building (Graham Drive in Tomball)
First floor, Room HS 111F
7 a.m. 4:30 p.m. Monday Friday
Closed Saturday and Sunday

LSC-Process Technology Center
First floor, Room PTC 134
7 a.m. 9 p.m. Monday Thursday
7 a.m. 5 p.m. Friday
Closed Saturday and Sunday

LSC-Transportation and Global Logistics Technology Center
First floor, Room 103
7 a.m. 9 p.m. Monday Friday
Closed Saturday and Sunday

LSC-Westway Park Technology Center
First floor, Rooms WWP 120 and 121
9 a.m. 8 p.m. Monday Thursday
8 a.m. 5 p.m. Friday
Closed Saturday and Sunday

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