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The Office of Technology Services (OTS)

Information Technology

Get IT Help

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IT Help for Students

Get IT help and resources regarding your LSC account, email, software, loaner equipment, and more!

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IT Help for Faculty & Staff

Get IT help and resources for collaborating, storing files, training, teaching remotely, and more!

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Resetting Your Password

Need to reset your password?
Go to the Password Reset Tool.

IT Service Desk

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  • Use the "IT Help" tiles above to find helpful resources and information, or
  • Call us anytime between 6 a.m. to midnight (7 days a week, 365 days a year) at 281.318.HELP (4357) or toll-free at 866.614.5014 to speak to one of our friendly agents. We're happy to help!

Faculty! Need technology assistance during your class while on campus? We're just a call away. Dial "3" on your Assistance Phone to be directly connected to the IT Service Desk. We will send a technician to your classroom immediately.

Picking Up an LSC TechConnect Device?

Go to LoneStar.edu/ots-studentdevice for pick-up locations and maps, as well as setup instructions.

Summer equipment pickups/returns are:
Monday - Thursday 9 a.m. - 6 p.m.

 

Office of Technology Services (OTS) On-Site Locations & Hours

These are the OTS Campus Services office hours for Summer 2024.
Please note that the hours listed below are subject to change without notice.

LSC-CyFair

Technology Center, Room 120
7 a.m. - 7 p.m. Monday - Thursday
9 a.m. - 5 p.m. Friday and Saturday
Closed Sunday

LSC-Houston North Fairbanks

Room 210
7 a.m. - 9 p.m. Monday - Thursday
8 a.m. - 2 p.m. Friday and Saturday
Closed Sunday

LSC-Houston North Fallbrook

Room 140
7:30 a.m. - 6 p.m. Monday - Thursday
8 a.m. - 2 p.m. Friday and Saturday
Closed Sunday

LSC-Houston North Greenspoint

Room 314.18
7 a.m. - 9 p.m. Monday - Thursday
8 a.m. - 2 p.m. Friday and Saturday
Closed Sunday

LSC-Houston North Victory

Room T11A
7 a.m. - 9 p.m. Monday and Wednesday
7 a.m. - 6 p.m. Tuesday and Thursday
8 a.m. - 3 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday

LSC-Kingwood

Classroom Building A, Room 117
7 a.m. - 9 p.m. Monday - Thursday
8 a.m. - 3 p.m. Friday and Saturday
Closed Sunday

LSC-Montgomery

Administration Building, Room E209
7 a.m. - 8:30 p.m. Monday - Thursday
9 a.m. - 2 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday

LSC-North Harris

Academic Building, Room 101
7 a.m. - 9 p.m. Monday - Thursday
8 a.m. - 2 p.m. Friday and Saturday
Closed Sunday

LSC-Tomball

South Building, Room 209
7 a.m. - 9 p.m. Monday - Thursday
7:30 a.m. - 5 p.m. Friday and Saturday
Closed Sunday

LSC-University Park and LSC-System Office, University Park

B13, 717: For Employees & Student IT Help & TechConnect Pickups/Drops-offs
B11, Level 1: For Employee IT Help
7 a.m. - 7 p.m. Monday - Thursday
8 a.m. - 2 p.m. Friday and Saturday
Closed Sunday

LSC-System Office, The Woodlands

Woodlands Leadership Building,
Room 127
7:30 a.m. - 5 p.m. Monday - Thursday
Closed Friday, Saturday, and Sunday

OTS Offices at LSC Centers:

LSC-Atascocita Center

First floor, Room AC 132A
8 a.m. - 5:30 p.m. Monday - Thursday
Closed Friday, Saturday, and Sunday

LSC-CHI Center

Second floor, Room T20
8 a.m. - 5 p.m. Monday - Thursday
Closed Friday, Saturday, and Sunday

LSC-Conroe Center

First floor, Room CC204
8 a.m. - 8 p.m. Monday - Thursday
Closed Friday, Saturday, and Sunday

LSC-Creekside Center

First floor, Room CK 105
7:30 a.m. - 9 p.m. Monday - Thursday
Closed Friday, Saturday, and Sunday

LSC-Cypress Center

Second floor, Rooms CY 209 and 213A
8 a.m. - 7 p.m. Monday - Thursday
Closed Friday, Saturday, and Sunday

LSC-East Aldine Center

Second floor, Room 208
7 a.m. - 9 p.m. Monday - Thursday
Closed Friday, Saturday, and Sunday

LSC-Health Professions Building (Red Oak Drive in NW Houston)

First floor, Room 111D
7 a.m. - 5 p.m. Monday - Thursday
Closed Friday, Saturday, and Sunday

LSC-Health Sciences Building (Graham Drive in Tomball)

First floor, Room HS 111F
7:30 a.m. - 5 p.m. Monday - Thursday
Closed Friday, Saturday, and Sunday

LSC-Process Technology Center

First floor, Room PTC 134
7 a.m. - 10 p.m. Monday - Thursday
Closed Friday, Saturday, and Sunday

LSC-Transportation and Global Logistics Technology Center

First floor, Room 103
7 a.m. - 11 p.m. Monday - Friday
7 a.m - 6 p.m. Saturday and Sunday

LSC-Westway Park Technology Center

First floor, Rooms WWP 120 and 121
9 a.m. - 7 p.m. Monday - Thursday
Closed Friday, Saturday, and Sunday

Let's Connect!

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Check out our latest job postings, photos of our events, community service activities, monthly plush OTiS drawing winners, and more.
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