Technical Support

Maintenance Windows

• Lone Star College-Online: Fridays, 2:00 - 4:00 a.m.
• Lone Star College System: Sundays, Midnight - Noon

LSC - Online 24/7 Help Desk

• Technical FAQs
• Online Course Technical Support Request >>
• Phone: 1-866-614-5014
• Email: online@lonestar.edu
• Chat/IM: Chat now with our Help Desk >>

Student Account Management

• Find Your Username/Net ID >>
• Know Your Password, Want to Change It? >>
• Forgot Your Password, Password Not Working? >>
• Manual Password Reset  >>  [Use this form only if the others do not work. This process may take time so please be patient.]

Self-Help

• Missing Your Class?
• Get Preferred Version of Java
• Instructions for Speed Test and Trace Route