Get IT Help
IT Help for Students
Get IT help and resources regarding your LSC account, email, software, loaner equipment, and more!
IT Help for Faculty & Staff
Get IT help and resources for collaborating, storing files, training, teaching remotely, and more!
Resetting Your Password
Need to reset your password?
Go to the Password Reset Tool.
IT Service Desk
- Check this site day or night to look up helpful links and information, or
- Call us anytime between 6 a.m. to midnight (7 days a week, 365 days a year) at 281.318.HELP (4357) or toll-free 866.614.5014 to speak to one of our friendly agents. We're happy to help!
Note for Faculty: If you require technology assistance during your class while on campus, we are one call away. Dial "3" on your Assistance Phone to be directly connected to the IT Service Desk. We will send a technician to your classroom immediately.
Quicklinks
Picking Up an LSC TechConnect Device?
Go to LoneStar.edu/ots-studentdevice for pick-up locations and maps, as well as setup instructions.
Equipment pickups/returns are:
Monday - Thursday 8 a.m. - 6 p.m.
Friday 8 a.m. - 4 p.m.
Saturday 9 a.m. - 2 p.m.
No returns or pickups on Sunday.
Office of Technology Services (OTS) On-Site Locations & Hours
These are the OTS Campus Services office hours starting August 14 for Fall 2024.
Please note that the hours listed below are subject to change without notice.
LSC-CyFair
Technology Center, Room 120
7 a.m. - 7 p.m. Monday - Thursday
7 a.m. - 5 p.m. Friday
8 a.m. - 4:30 p.m. Saturday
11 a.m. - 4 p.m. Sunday
LSC-Houston North Fairbanks
Room 210
7 a.m. - 7 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday
LSC-Houston North Fallbrook
Room 140
7:30 a.m. - 7 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday
LSC-Houston North Greenspoint
Room 314.18
7 a.m. - 7 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday
LSC-Houston North Victory
Room T11A
7 a.m. - 7 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday
LSC-Kingwood
Classroom Building A, Room 117
7 a.m. - 9 p.m. Monday - Thursday
7 a.m. - 6 p.m. Friday
7 a.m. - 2 p.m. Saturday
Closed Sunday
LSC-Montgomery
Administration Building, Room E209
7 a.m. - 9 p.m. Monday - Thursday
7 a.m. - 8:30 p.m. Friday
7 a.m. - 4 p.m. Saturday
Closed Sunday
LSC-North Harris
Academic Building, Room 101
7 a.m. - 9 p.m. Monday - Thursday
7 a.m. - 6 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday
LSC-Tomball
South Building, Room 209
7 a.m. - 9 p.m. Monday - Thursday
7 a.m. - 5 p.m. Friday
7:30 a.m. - 5 p.m. Saturday
Closed Sunday
LSC-University Park and LSC-System Office, University Park
B13, 717: For Employees & Student IT Help & TechConnect Pickups/Drops-offs
B11, Level 1: For Employee IT Help
7 a.m. - 7 p.m. Monday - Thursday
7 a.m. - 5 p.m. Friday
8 a.m. - 2 p.m. Saturday
Closed Sunday
LSC-System Office, The Woodlands
Woodlands Leadership Building,
Room 127
8 a.m. - 5 p.m. Monday - Friday
Closed Saturday and Sunday
OTS Offices at LSC Centers:
LSC-Atascocita Center
First floor, Room AC 132A
7 a.m. - 5 p.m. Monday - Thursday
7 a.m. - 6 p.m. Friday
Closed Saturday and Sunday
LSC-CHI Center
Second floor, Room T20
8 a.m. - 5 p.m. Monday - Thursday
Closed Friday, Saturday and Sunday
LSC-Conroe Center
First floor, Room CC204
8 a.m. - 9 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday
8:30 a.m. - 3 p.m. Saturday
Closed Sunday
LSC-Creekside Center
First floor, Room CK 105
7:30 a.m. - 9 p.m. Monday - Thursday
7 a.m. - 5 p.m. Friday
7:30 a.m. - 5 p.m. Saturday
Closed Sunday
LSC-Cypress Center
Second floor, Rooms CY 209 and 213A
7:30 a.m. - 7 p.m. Monday - Thursday
8 a.m. - 4:30 p.m. Friday
9 a.m. - 2 p.m. Saturday
Closed Sunday
LSC-East Aldine Center
Second floor, Room 208
7 a.m. - 9 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday
9 a.m. - 2 p.m. Saturday
Closed Sunday
LSC-Health Professions Building (Red Oak Drive in NW Houston)
First floor, Room 111D
7 a.m. - 9 p.m. Monday - Thursday
7 a.m. - 5 p.m. Friday
Closed Saturday and Sunday
LSC-Health Sciences Building (Graham Drive in Tomball)
First floor, Room HS 111F
7:30 a.m. - 5 p.m. Monday - Friday
Closed Saturday and Sunday
LSC-Process Technology Center
First floor, Room PTC 134
7 a.m. - 6 p.m. Monday and Wednesday
7 a.m. - 10 p.m. Tuesday and Thursday
7 a.m. - 5 p.m. Friday
Closed Saturday and Sunday
LSC-Transportation and Global Logistics Technology Center
First floor, Room 103
7 a.m. - 9 p.m. Monday - Friday
Closed Saturday and Sunday
LSC-Westway Park Technology Center
First floor, Rooms WWP 120 and 121
9 a.m. - 5 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday
Closed Saturday and Sunday
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