• Auto-Grad - Identified students eligible for stackable credentials or who had completed all declared program requirements but had not applied to graduate, and graduated them.
• Reverse Transfer - Awarded degrees to students completing their program requirements after transferring.

Guided Pathways and Areas of Study

• Aligned all degree and certificate programs to a streamlined 60-credit framework, minimizing excess coursework and ensuring efficiency
• Intentionally designed programs with clear, semester-by-semester plans, providing students with a well-defined pathway to completion.

• Disaggregated Power Business Intelligence dashboards data, created a trends report, and updated it annually since 2018.

• Launched an advising syllabus with clear outcomes expected of advisors throughout the student experience.

Advisors proactively utilizing student data to monitor progress and provide targeted interventions as needed to ensure students have a clear path to complete their credential.

• Created a CARE for Completion hub where students can access information for each service category: food, clothing, employment, mental health, substance abuse, academic support, housing, finances, legal, childcare, and off-campus resources.
• In 2023, scaled the CARE for Completion program system-wide and created a ticketing and triage system for students to submit need requests.

In the 2024-25 academic year, over 3,400 CARE requests were completed.

These efforts were complemented by enhancements to the Early Alert system, enabling faculty and staff to quickly identify and support at-risk students and provide interventions to assist students in completing their courses successfully. 

• Implemented a system-wide early alert process, integrated with our student information system, for faculty and staff to identify students who need more support, providing targeted interventions.
• Launched system-wide "Stay on
  Course” awareness campaign that included flyers, student portal advertisements, and student
  email alerts.
• Polled students to uncover “why” students were taking classes that did not count toward their program.

Reduced the number of
students taking courses off-plan by 34% and reduced off-plan course enrollments by 38% (2021–2024).

Minimized excess credits, preserved financial aid eligibility, and reduced student debt, while potentially saving students over $2 million across the three-year period.

• Designed an advising case management dashboard in alignment with the advising model specific to Advisor caseloads to help them deliver targeted, data-informed interventions.