OD employs a three-step process to determine the needs of the organization, develop a plan to address those needs, and then institutionalize the resulting solution:
RESEARCH includes an initial consultation to assess needs and then research to conceptualize a solution to the issue presented. Follow-up meetings may be scheduled to fully explore needs and possible solutions.
PLAN includes designing and development of a customized solution that aligns with the needs of the organization, team, or individual, as well as LSC's five strategic priorities.
IMPLEMENT includes operationalizing the solution whether system-wide, team based, or for an individual. Implementation contains maximizing results for sustainability through evaluation and continuous improvement.