The OTS Service Desk is always open 24 hours a day, 7 days a week, 365 days a year for your convenience.
If you need assistance, please call 832.823.6600, email ots@lonestar.edu or visit ServiceNow to report issues, submit requests, or look up self-help documentation in our KnowledgeBase library.

When you require someone to assist you in loading new software, setting up equipment, or repairing hardware, friendly OTS team members are on each campus to assist throughout the day.

Requests for technology assistance or services include, but not limited to: moving technology equipment, installing network connections, setting up new employees, purchasing technology, restoring files, setting up events, loaning equipment, or installing software. 

OTS On-Campus Office Locations and Hours of Operation

Hours listed below are in effect for Fall Term 2014 and Spring Term 2015.
Visit OTS Holiday Hours for OTS office hours during the Winter Holiday period.
 

 LSC-CyFair
 Main Campus  Technology Center, room 120A
 Monday - Friday   7 a.m. - 9 p.m.
 Saturday  8 a.m. - 4 p.m.
 Sunday  1 p.m. - 4 p.m.
 Cypress Center  
 Monday - Thursday  7 a.m. - 7 p.m.
 Friday  7 a.m. - 3 p.m.
 Saturday  8 a.m. - 1 p.m.
 Sunday  Closed
 Fairbanks Center  
 Monday - Thursday  7 am. - 7 p.m.
  Friday   7 a.m. - 3 p.m.
  Saturday   8 a.m. - 1 p.m.
 Sunday  Closed

 LSC-Kingwood  
 Main Campus  Classroom Building A
 Monday - Friday  7 a.m. - 7:30 p.m.
 Saturday & Sunday  Closed.
 Atascocita Center  
 Monday - Friday  7 a.m. - 10 p.m.
 Saturday & Sunday  Closed

 LSC-Montgomery  
 Main Campus  Administration Building, room 209
 Monday - Thursday  7 a.m. - 10 p.m.
 Friday & Saturday  8 a.m. - 3 p.m.
 Sunday  Closed
 Conroe Center  
 Monday - Thursday  7 a.m. -10 p.m.
 Friday  7 a.m. - 5 p.m.
 Saturday & Sunday  Closed

 LSC-North Harris  
 Main Campus   Academic Building, room 101
 Monday - Thursday  7 a.m. - 9:30 p.m.
 Friday  8 a.m. - 3 p.m.
 Saturday  9 a.m. - 5 p.m.
 Sunday  12 p.m. - 6 p.m.
CHI Center  Room T20
 Monday - Friday  8 a.m. - 5 p.m.
 Saturday & Sunday  Closed
 Greenspoint Center  Room 111C
 Monday - Thursday  7 a.m. - 9:30 p.m.
 Friday  8 a.m. - 4:30 p.m.
 Saturday

 8 a.m. - 3 p.m.

 Sunday  Closed 
Health Professions Building  Instructional Building, room HPB111D           
 Monday - Thursday  7 a.m. - 9:30 p.m.
 Friday  7 a.m. - 5 p.m.
 Saturday & Sunday  8 a.m. - 5 p.m.
 Victory Center  Room VC-104
 Monday - Thursday  7 a.m. - 9 p.m.
 Friday  8 a.m. - 4:30 p.m.
 Saturday  8 a.m. - 3 p.m.
 Sunday  Closed 

 LSC-System Office  
 The Woodlands  Woodlands Leadership Building
 Monday - Friday  8 a.m. - 5 p.m.
 Saturday & Sunday  Closed

LSC-Tomball  
  Main Campus  South Building, room 209                         
 Monday - Thursday  7:30 a.m. - 10 p.m.
  Friday   7:30 a.m. - 5 p.m.
 Saturday  8 a.m. - 5 p.m.
 Sunday  Closed
 Health Science Building  
 Monday - Friday  7:30 a.m. - 4:30 p.m.
 Saturday & Sunday  Closed

 LSC-University Park  
 Main Campus  Building 11, room 11134                       
 Monday - Friday  7 a.m. - 10 p.m.
 Saturday  8 a.m. - 3 p.m.
 Sunday  Closed