The Office of Technology Services (OTS) Service Desk is your first point of contact when in need of urgent assistance. Contact the Service Desk 24x7, 365 days a year at 832.813.6600 or 1.866.614.5014. You can also E-mail us at ots@lonestar.edu or visit Service Now.

When you require someone to assist you in loading new software, setting up equipment, or repairing hardware, friendly OTS team members are on each campus to assist throughout the day.  Typical on-campus, non-holiday hours tend to follow the campus hours.

Our team has standard operating procedures in place for such actions as computer deployment and equipment checkout. We strive to complete all requests as quickly and efficiently as possible. Click here to download a copy of the equipment checkout form. When equipment is checked out, this form MUST be signed by the responsible party and an OTS representative.


OTS On-Campus Locations, Directors, and Hours of Operation

Hours listed below go into effect June 2, 2014 for Summer Term 2014

 LSC-CyFair

Doug Caesar, OTS Director

 LSC-CyFair  Technology Center, room 120A
 Monday - Thursday  7 a.m. - 9 p.m.
 Friday & Saturday  9 a.m. - 4 p.m.
 Sunday  1 p.m. - 5 p.m.

 Cypress Center

 
 Monday - Thursday  7 a.m. - 7 p.m.
 Friday - Sunday  Closed
 Fairbanks Center  
 Monday - Thursday  7 am. - 7 p.m.
 Friday - Sunday  Closed


 LSC-Kingwood

Oscar Ramos, OTS Executive Director

 LSC-Kingwood                                    Classroom Building A, suite 115
 Monday - Thursday  7 am. - 7 p.m.
 Friday  9 a.m. - 2 p.m.
 Saturday & Sunday  Closed
 Atascocita Center  
 Monday - Thursday  7 a.m. - 5 p.m.
 Friday - Sunday  Closed


 LSC-Montgomery

Jim Crawford, OTS Executive Director

 LSC-Montgomery  Administration Building, room 209
 Monday - Thursday  7 a.m. -10 p.m.
 Friday & Saturday  8 a.m. - 3 p.m.
 Sunday  Closed
 Conroe Center  
 Monday - Thursday  7 a.m. -10 p.m.
 Friday  7 a.m. - 5 p.m.
 Saturday & Sunday  Closed


 LSC-North Harris

Butch Juelg, OTS Associate Vice Chancellor & Executive Director

 LSC-North Harris   Academic Building, room 101
 Monday - Thursday  7 a.m. - 9:30 p.m.
 Friday  8 a.m. - 3 p.m.
 Saturday  9 a.m. - 5 p.m.
 Sunday  Closed
CHI Center  Room T20
 Monday - Thursday  8 a.m. - 5 p.m.
 Friday - Sunday  Closed
 Greenspoint Center  Room 111C
 Monday - Thursday  7 a.m. - 9:30 p.m.
 Friday  9 a.m. - 1 p.m.
 Saturday

 9 a.m. - 1 p.m. (until June 28)
 Closed (June 28 - August 1)

 Sunday  Closed 
Health Professions Building  Instructional Building, room HPB111D
 Monday - Thursday  7 a.m. - 9:30 p.m.
 Friday  Closed
 Saturday  8 a.m. - 5 p.m. (subject to change without notice)
 Sunday  8 a.m. - 5 p.m. (subject to change without notice)
 Victory Center  Room VC-104
 Monday - Thursday  7 a.m. - 9 p.m.
 Friday  9 a.m. - 1 p.m.
 Saturday & Sunday  Closed 


 LSC-Tomball

Ben Leung, OTS Executive Director

 LSC-Tomball  South Building, room 209
 Monday - Thursday  7:30 a.m. - 10 p.m.
 Friday  Closed
 Saturday  8 a.m. - 5 p.m.
 Sunday  Closed
 Health Science Building  
 Monday - Friday  7:30 a.m. - 4:30 p.m.
 Saturday & Sunday  Closed


 LSC-University Park

Blaine keener, OTS Director

 LSC-University Park   Building 11, room 11134
 Monday - Thursday  7:30 a.m. - 10:20 p.m.
 Friday  7:30 a.m. - 4:30 p.m.
 Saturday  8 a.m. - 5 p.m.
 Sunday  Closed

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