Office of Technology Services | About OTS |

OTS Strategic Goals

Goal 1 - Maintain affordability and accessibility
Goal 2 - Recruit and retain talented and innovative faculty, administrators, and staff
Goal 3 - Strengthen connectivity and accountability through high quality academic and service programs
Goal 4 - Focus on outcomes driven student success
Goal 5 - Create effective internal and external systems of communication
Goal 6 - Provide quality student focused service
Goal 7 - Create efficiencies in operation in resource allocation
Goal 8 - Develop and maintain mutually constructive community partnerships
Goal 9 - Increase quality and quantity of technology services in support of teaching, learning and administration.
Goal 10 - Plan and achieve quality growth management.

 

Goal 1

Maintain affordability and accessibility

1.1  Increase accessibility and opportunity to continue and increase services to diverse populations in the region.

1.2  Deliver accessible quality education to the regional and global workforce.

1.3  Promote more financial aid opportunities to students.

1.4  Expand class offerings to improve program accessibility.

1.5  Implement a continuous review and improvement process regarding accessibility and opportunity.

 

Goal 2

Recruit and retain talented and innovative faculty, administrators, and staff.

1.1  Develop a system-wide diversity initiative that promotes an inclusive workplace, free of barriers, that celebrates and values all.

1.2  Review current faculty, administrator, and staff orientation programs system-wide and develop one effective orientation program.

1.3  Expand a substantive, dynamic and innovative mentoring and professional development program for all faculty, administrators, and staff.

1.4  Create and foster a culture of feedback and continuous performance improvement.

1.5  Provide employees with a total rewards package that is competitive with identified benchmark employers local, regional or national.

1.6  Identify, develop and leverage innovative employee talent that maximizes our ability to achieve system mission and goals.

 

Goal 3

Strengthen connectivity and accountability through high quality academic and service programs

1.1  Make accountability and performance visible throughout the system through an annual report card to the public and the college community.

1.2  Enhance the infrastructure and visibility of extra-curricular and student organizations across the system.

1.3  Implement a system-wide faculty-driven academic review process designed to assess all programsí growth, quality and viability.

1.4  Strengthen career services for those with work experience and those new to the workforce.

1.5  Increase electronic communications to support activities in a multi-site environment.

 

Goal 4

Focus on outcomes driven student success

1.1  Strengthen all academic support services.

1.2  Focus on discipline-specific advising opportunities.

1.3  Improve and promote job placement for students.

1.4  Implement one and two year out surveys to assess the achievement of graduates (completers).

1.5  Develop faculty-driven outcome assessment.

1.6  Develop a method to track student goal attainment.

1.7  Provide clear degree program course requirements.

 

Goal 5

Create effective internal and external systems of communication

1.1  Implement a consistent emergency/crisis notification and response plan.

1.2  Strengthen stakeholder interactions within system.

1.3  Expand a system-wide approach to sharing best practices.

1.4  Continue to define LSCS brand to improve system recognition, cohesion and pride.

 

Goal 6

Provide quality student focused service

1.1  Develop mandatory student orientation programs to meet needs of a diverse student population.

1.2  Strengthen and improve visibility of student and on-line support services.

1.3  Offer non-English student service assistance to speakers of other languages.

1.4  Streamline processes for the continuous improvement and updating of the LSCS website.

1.5  Improve Internet and web-based media and communication formats to promote student engagement.

 

Goal 7

Create efficiencies in operation in resource allocation

1.1  Implement and streamline business procedures and management infrastructure across system.

1.2  Implement technology to increase efficiency and promote stewardship of natural resources.

1.3  Strengthen guidelines and protocols for the use of external service providers.

1.4  Improve effectiveness to assess the stewardship of state, local and federal funds.

1.5  Implement a data driven system to support system-wide fiscal functions.

 

Goal 8

Develop and maintain mutually constructive community partnerships

1.1  Strengthen connectivity of enrollment in technical programs and projected workforce needs.

1.2  Expand and market non-credit continuing education programs.

1.3  Strengthen innovative relationships with local industries, healthcare community, state agencies, educational partners and civic organizations.

1.4  Create a system-wide mechanism to gather input from community.

1.5  Promote the Lone Star Corporate College.

 

Goal 9

Increase quality and quantity of technology services in support of teaching, learning and administration.

1.1  Prepare system-wide technology strategic plan with input from user groups.

1.2  Expand innovative and engaging on-line learning environments.

1.3  Expand and deliver academically challenging on-line programs through collaboration between faculty discipline experts and technology services.

1.4  Strengthen technology infrastructure and function of Office of Technology Services.

1.5  Strengthen sustained computer security and update protocols.

1.6  Enhance on-line faculty and student support and professional development.

1.7  Strengthen Internet/Intranet usage policy.

 

Goal 10

Plan and achieve quality growth management.

1.1  Build innovative and high tech learning facilities while considering environmental sustainability.

1.2  Establish performance and reporting metrics for anticipated programmatic growth, enrollment growth, personnel needs and capital development.

1.3  Strengthen security measures to increase campus safety.

1.4  Promote facility management to support growth.

preload menu background image