Administrative support certificates and the AAS degree provide students with technical skills. Skills include time management, human/customer relations, telephone techniques, administrative management, information management, oral and written communications, word processing, spreadsheets, database, presentation, document layout, and Internet research.
A wide variety of job opportunities are available to program graduates in many types of offices. Jobs include office assistant, bilingual office receptionist, administrative assistant, medical office receptionist, medical secretary, medical administrative assistant, and legal office receptionist. After a few years in the field, graduates can become an executive assistant, office manager, or office coordinator. Skilled administrative professionals are expected to be in demand in several industries, including education, manufacturing, construction, financial services, employment services, health
care and social assistance, local government, and energy production.