Office of Technology Services | LSC-North Harris OTS | LSC-North Harris Procedures |

User IDs and Passwords

Passwords should be known only to the person responsible for the account and user ID. Ways to ensure this include avoiding storing passwords or any other information that could be used to gain access to other computing resources on your workstation, never sharing passwords, and never taping passwords to a wall, under a keyboard, or in other easily discoverable areas. Access to user IDs may not be loaned or sold and any suspected breach of password security should be immediately reported to the OTS Service Desk. Passwords should be changed (at least) every six months.

It is the college policy to require authentication from individuals requesting password changes. Employees who forget their password can request one through the Service Desk. The policy of Office of Technology Services is not to request a password unless an individual specifically calls to request help from someone in OTS. A user receiving a call from someone asking for a password should regard the call as a scam.