Preparation, Appointments, and Cancellations

1. Making the Most of the Session: If relevant, students should bring with them any written instructions provided by their instructor for the assignment on which they will be working. They should allow a minimum of 24 hours between the session and the assignment due date.
2. Scheduling Appointments: All appointments are for 1 hour. You cannot make in-person appointments back-to-back. There is no limit per week or semester.  
3. Late Arrivals: The tutor will allow a fifteen-minute grace period to show up for an appointment. 
4. Cancellations: If a student is not able to attend an appointment, the student should notify The Language Lab as soon as possible. Cancellations that occur with fewer than six hours notice from the scheduled appointment time will be considered no-shows.
5. No-Show Policy: If you miss three scheduled appointments, your next appointment may not be confirmed until you contact the center coordinator. You are still welcome to use walk-in services when tutors are available.
6. Number of Sessions: A student may schedule a maximum of two appointments per day.

Language Lab Procedures and Expectations

1. Students should sign in and out on the computer at the entrance.
2. Computers are reserved for academic use only, particularly language–learning tasks.
3. Printing is not available in the computer lab.
4. Speaking volume must be low to avoid distracting others.
5. Cell phone use is prohibited in the language lab. 
6. Try to keep the room neat and tidy. Please throw away any trash and return your chair to its original position before you leave.