Using the Den

The following are frequently asked questions related to obtaining resources from The Den:

• What kind of items are available at The Den?
  The Den currently has non-perishable food, personal care items, and school supplies.
   
• Who can use The Den?
  All students who have an active Lone Star College-Tomball ID. Faculty and staff are also eligible.
   
• What is the cost associated with using The Den?
  All resources are available to students, faculty, and staff FREE of charge. 
   
• How frequently can someone use The Den?
  At this time, students who have an active Lone Star College-Tomball ID may apply every two weeks for resources. This usage policy may change based on resource availability.
   
• How fast will I receive assistance?
  Our goal is to provide a 2-3 business day turnaround. Make sure to check your email as this is the communication method that we use to let individuals know that their request has been completed.
   
• Where is The Den located?
  The Den is located in West 103.
   
• I know of a student/coworker on campus who could use the assistance, but they are hesitant to apply for resources, what can I do?
  We understand that some individuals do not want to come to The Den so you can help by collecting some items for them. Please contact TC-CLASS@lonestar.edu directly. 
• How long can someone use the pantry?
  As long as the individual needs assistance.