LSC-University Park Student Support Resources

Applications

Lone Star College is an open-enrollment institution and applying is always free. Are you a new student? Take the first step and complete the online application through Apply Texas and choose Lone Star College.

New Student Orientation

All students required to complete NSO can access the online orientation from the applicant tile in the my.LoneStar.edu student portal. If assistance is needed, email Admissions@LoneStar.edu.

Transcripts

Only transcripts requests sent electronically from high schools or colleges will be processed while the facilities are closed due to COVID-19. No LSC transcript requests for mail or pick-up delivery will be processed during this time either.

For more information on how to request a transcript be sent electronically to LSC, or from LSC to another institution, choose the page below that best fits your needs:

• High School Transcripts
• Transfer to LSC
• Transfer to a University

Assessment / Testing

Testing services are currently located in the Assessment Center, B13.240.

We provide a variety of testing services for students, faculty and the community. Please note, we accept the last tester one-hour prior to closing.

• Phone: 281.401.5314
• E-mail: UPAC@LoneStar.edu

Hours of Operation

• Monday - Thursday
  Accepting testers: 8 a.m. to 5 p.m.
  Testing Center closes: 6 p.m.
• Friday
  Accepting testers: 8 a.m. to 4 p.m.
  Testing Center closes: 5 p.m.
• Saturday
  Accepting testers: 9 a.m. to 1 p.m.
  Testing Center closes: 2 p.m.
• Sunday
  CLOSED

Department & Faculty Contacts

Do you need to contact someone in a specific department or academic division? Consult our list of campus contacts. We are all eager to answer your questions.

• To find faculty contact details, visit LoneStar.edu/FacultySearch.

Dual Credit

Dual Credit allows high school students to earn high school and college credit simultaneously. Students demonstrating college readiness through a college placement exam can earn college and high school credits in the same course by attending classes at their high school, on a Lone Star campus and/or online.

For general inquiries, email UP-DualCredit@LoneStar.edu, or contact the following:

Kerrah Cain
Manager, School Partnerships
Contact for Klein ISD & iSchool-University Park Students
Kerrah@LoneStar.edu  |  281.290.3715

Andrew Sanchez
Coordinator, School Partnerships
Contact for Harmony Public Schools, School of Science & Technology, Homeschool & Private High School Students
Andrew.C.Sanchez@LoneStar.edu  |  281.290.3795

Dena Stuttz
Manager, Instruction
Contact for High School Administrators
Dena.C.Stuttz@LoneStar.edu  |  281.655.3704

Library & Student Learning Resource Center (SLRC)

The LSC-University Park Library is part of the Student Learning Resource Center (SLRC), which provides complete digital access to resources of the libraries within Lone Star College, Harris County Public Libraries and Montgomery County Memorial Library System.

• Contact a Librarian: send your questions to our librarians at UPLibrary-Circ@LoneStar.edu or via text at 281.761.6852.

Online Academic Coaching & Tutoring

Academic support services normally found on campus are still available to you, including access to our academic coaches. Visit the SLRC tutoring webpage to learn more and make an appointment for a virtual tutoring session with an LSC-University Park academic coach.

Registering for Classes

Whether you are considering registering for classes or are ready to build your schedule now, visit our helpful enrollment webpage for resources and guides.

• Need help applying? View our helpful how-to apply video for step-by-step instructions.

Success Connections

Success Connections is a collaborative effort between faculty, staff and students to help students get back on track academically. Our goal is to promote academic success by connecting students to resources and to improve students motivation.

Melissa Rosson
Dean, Student Success & Completion
Phone: 281.290.3705  |  Email: UP-SuccessConnections@LoneStar.edu

Student Success Institute

The Student Success Institute (SSI) is designed to help students connect to the campus, reach key academic milestones and support students as they pursue their academic goals. SSI seeks to create academic, workforce and transfer pathway opportunities that will prepare students to persist, complete and maximize their contributions to society.

To learn more about LSC-University Park’s SSI program, contact Jamesia King at Jamesia.King@LoneStar.edu.

Textbooks

All orders for books and supplies must be placed online. All physical bookstore locations are closed at this time. Payments for online ordering can be made via major credit cards and most forms of financial aid.  

Course sections may use different textbooks for the same class type, so please refer to your syllabus, before ordering online to ensure that you purchase the appropriate learning materials.

Advising Help

We understand there have been many recent changes to your learning environment. We're here to help you understand these changes and adjust accordingly while you continue working towards your academic goals. Don't hesitate to reach out to an LSC-University Park advisor to assist you.

• Email the advising team at UPAdvising@LoneStar.edu for assistance.
• For Live Chat Support, log into your MyLoneStar account and on the Student Homepage click on the Live Chat Support tile. Select the advising department at the campus that you take the majority of your classes at and sign in to chat with an advisor.
  • Live Chat Support hours:
    • Monday – Thursday: 9 a.m. - 4 p.m.
      Friday and Saturday: 9 a.m. - 2 p.m.

Advising Resources

• Programs of Study
• Testing Resources
• Prior Learning Assessment (PLA) 
• Student Services
• Graduation Information
• Transfer Resources
• Policies and Procedures
• High School Programs
• LSC Honors Program
• Financial Aid/Registration/Advising Virtual/Campus Hours

Communities in School

Communities in Schools (CIS) of Houston is nationwide network of passionate professionals working in public schools to surround students with a community of support, empowering them to stay in school and achieve in life.

We can connect students to services that provide:

• Emergency Needs: Food, Shelter and Clothing
• Supportive Guidance: Family and Personal Concerns
• Crisis Intervention: Grief and Trauma
• Social and Life Skills Support
• Positive Self-image and Self-worth
• Relationship Skills Training
• Goal Setting
• Strategies for Managing Stress, Anxiety, and Depression
• Mental Health & Community Resource Referrals

For more information, contact Linda Leon at Linda.I.Leon@LoneStar.edu or Kelsea Grant at Kelsea.Grant@LoneStar.edu.

Leo’s Shelf

Leo’s Shelf is an on-site, free-of-charge resource designed to address food insecurity for the LSC-University Park campus community. Leo’s Shelf is managed by faculty and staff volunteers, and is stocked by donations. Leo’s Shelf offers free grab-and-go meals and snacks, as well as nonperishable pantry items and personal hygiene products.

• Email UP-LeosShelf@LoneStar.edu for more information.

LSC CARE for Completion

Lone Star College System has created a resource page with both on- and off-campus resources that connect you with help in terms of food, clothing, employment, mental health, housing, finances, legal, childcare and more.

Student Life

Student Life offers any currently enrolled LSC-University Park student to connect and engage with the campus community and student clubs. Opportunities include social, cultural and wellness programs, community service events and leadership development.

• Visit the Student Life webpage to view all upcoming Student Life virtual events.

Student Clubs

To learn more about the variety of student-led clubs available on campus, visit our Student Club webpage.

Student Government Association

The Student Government Association (SGA) serves as a voice and means for the student body to influence positive change throughout the campus. SGA representatives strive to provide an effective and efficient link between the concerns of students and the college administration. Our ultimate aim is to work towards fostering an environment of equality, cooperation and prolific productivity on a campus-wide scale.

Career Services is dedicated to helping you make informed decisions to choose a major for the right career, offering workshops to help you prepare for your career, connecting you with job opportunities and helping you transition directly into the workforce.

For more information, contact Dr. Fonda Johnson-Gaddie at Fonda.R.Johnson-Gaddie@LoneStar.edu.

Career One Stop

CareerOneStop is a website sponsored by U.S. Department of Labor that provides resources to find training resources and job searches that match your interests.

Coronavirus Update

Check here for the latest in Lone Star’s efforts related to the COVID-19 situation and how it is affecting our college community.

Questions about COVID-19

View our FAQ about the Coronavirus and how LSC is taking a proactive and prudent approach to contingency plans that will protect our community while providing the least disruption possible to our students and employees.

Disability Services assists current and future students by determining and recommending appropriate academic support services. We also focus on helping students with disabilities make a succesful transition to the college and act as a referral source for services both on campus and within the community.

For more information, contact UP-DSO@LoneStar.edu or contact Leslieann Thomas,
Director of Disability Services, at 281.290.3738.

Financial Aid

There are several types of financial aid available to LSC students, including:

• Grants
• Scholarship
• Workforce Grants
• Workforce Scholarships
• Student Loans
• Work-Study Program

I want to find out more about my financial aid options.
How can I apply for financial aid?

• Email us at FACC@LoneStar.edu with any questions or needs in regards to financial aid.

Payments & Refunds

Here you can find all payment related information and important dates for the upcoming semester. You'll also find information on various payment options, including helpful payment plans.

Please note that our physical payment counter on campus is available during the hours listed below. We are here to serve you via phone, email, or through Live Chat accessible in myLoneStar.

• Phone: 281.401.5303
• Email: UPBusinessOffice@LoneStar.edu

Hours of Operation
Monday - Thursday: 9 a.m. - 6 p.m.
Friday: 9 a.m. - 4:30 p.m.
Saturday & Sunday: Closed
Click here to schedule a virtual appointment

View our How to Pay instructions for a step-by-step walkthrough on submitting payments.
To learn more about payment plans, visit LoneStar.edu/Payment-Plan.
For more information about refunds, visit LoneStar.edu/Refunds.

For the latest information and up-to-date news about LSC-University Park, connect with us and your fellow Lions through our social media channels. Scroll to the bottom of this page for some of our most recent posts.

LSC Office of Technology Services

The OTS Service Desk is open 24 hours a day, 7 days a week, 365 days a year to meet the ongoing needs of our students, faculty and staff. Call 832.813.6600 (toll free 866.614.5014) or visit the LSC Service Center for assistance.

Online Class Support

If you are new to online classes, use the Virtual Assistance Learning Center (VLAC) for all the information you need to adapt to D2L, our distance learning platform.

We offer personalized, full-service assistance to help you succeed in your academic transition. We can provide you with detailed information on how to effectively approach:

• The transfer to four-year university programs
• Transfer from another institution to LSC-University Park

For more information, contact Stephanie Smith at Stephanie.L.Smith@LoneStar.edu

The Office of Veterans Services is a resource and support center open to veterans of all services and their dependents. We connect our veteran students with other like-minded students and veteran specific resources. Our mission is to, “Serve Those Who Served," and we believe that all veterans deserve our support in their pursuit of a quality education.

For more information about our Veterans Services, contact:

• Marleatta Dean at Marleatta.S.Dean@LoneStar.edu
• Anne Imber at Anne.Imber@LoneStar.edu